Cindy Carlsen
Bon Aqua,United States
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level AOS position. Ready to help team achieve company goals.
I am excited to join a great company and become apart of an awesome team.
Overview
33
33
years of professional experience
Work History
Dental Assistant
Dr. Kayla Carr
Fairview,TN, Tennessee
02.2024 - Current
Dental Assistant Instructor
DSSTN
Brentwood, TN
04.2013 - Current
- Improved student competency by implementing hands-on dental assistant training exercises.
- Enhanced practical skills development through regular evaluation and feedback sessions for students.
- Reduced student attrition rates by providing personalized support and mentoring to struggling learners.
- Promoted a positive learning environment with an emphasis on teamwork and collaboration among students.
- Assisted in curriculum development to ensure content aligned with industry standards and best practices for dental assistants.
- Collaborated with fellow instructors to develop innovative teaching methods that increased overall student satisfaction within the program.
- Served as a mentor for new instructors entering the program, sharing best practices and ensuring consistency across all courses offered within the curriculum.
Clinical Integration Specialist
Ulab Systems
Memphis, TN
10.2021 - 01.2024
- Improved system efficiency by designing and implementing integration solutions for various platforms.
- Provided technical support for end-users, addressing any issues related to integrated systems promptly and effectively.
- Increased user satisfaction by identifying opportunities for process improvement within integrated systems.
- Provided training sessions for team members on best practices in systems integration techniques and tools.
- Contributed to the overall success of the organization by sharing knowledge and expertise with colleagues through presentations, workshops, or mentoring sessions.
Dental Assistant
Gluck Orthodontics
Nashville, TN
04.2013 - 10.2021
- Was Clinical Coordinator for 6 assistants.
- Scanned all the patients and did impression for aligners/retainers.
- Streamlined appointment scheduling for increased efficiency and reduced wait times.
- Assisted Orthodontist with complex procedures, ensuring optimal patient care and treatment outcomes.
- Aided in the development of staff training materials, fostering a cohesive team environment focused on continuous improvement.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
Account Executive - Payables and Receivables
Bullington Construction
Oakboro, NC
05.2011 - 04.2013
- Streamlined payables and receivables processes by implementing efficient systems and software tools.
- Reduced outstanding receivables by diligently following up on overdue invoices and negotiating payment plans with clients.
- Increased accuracy of financial reports by reconciling accounts, identifying discrepancies, and rectifying errors in a timely manner.
- Enhanced client relationships through effective communication and prompt resolution of billing inquiries or disputes.
- Coordinated with vendors to negotiate more favorable payment terms, resulting in cost savings for the company.
- Maintained records by imaging invoices, debits, and credits.
- Matched purchase orders with invoices and recorded necessary information.
- Maintained account accuracy by reviewing and reconciling checks monthly.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Managed and responded to correspondence and inquiries from customers and vendors.
Orthodontic Assistant
Kemp Orthodontics
Franklin, TN
09.1991 - 05.2011
- Clinical Coordinator for over 20 assistants on daily activates and work schedules.
- Placed all supply for orders for front and back of the office.
- Supported seamless appointment scheduling by coordinating with front office staff on patient follow-ups and updates.
- Built strong relationships with patients and families for optimized case satisfaction.
- Promoted positive patient experiences by building rapport and addressing concerns during appointments.
- Oversaw quality assurance programs to enhance performance and consistently achieve superior care standards.
- Assisted in fabricating custom orthodontic appliances tailored to individual patient needs.
- Improved patient comfort by efficiently assisting with orthodontic procedures and providing clear explanations of treatment plans.
- Implemented new policies and educated staff on changes.
Education
Associate of Applied Science - Dental Assisting
Manatee Technical College
Bradenton, FL01.1989
Skills
- Strong team player
- Adapted
- Professionalism
- Dental Terminology Knowledge
- Time Management
- Self Starter
- Responsibility
- Excellent Communication
- Adaptability and Flexibility
- Task Prioritization
- Reliability
- Loyal
- Team Building/work
- Customer Service
Timeline
Dental Assistant
Dr. Kayla Carr
02.2024 - Current
Clinical Integration Specialist
Ulab Systems
10.2021 - 01.2024
Dental Assistant Instructor
DSSTN
04.2013 - Current
Dental Assistant
Gluck Orthodontics
04.2013 - 10.2021
Account Executive - Payables and Receivables
Bullington Construction
05.2011 - 04.2013
Orthodontic Assistant
Kemp Orthodontics
09.1991 - 05.2011
Associate of Applied Science - Dental Assisting
Manatee Technical College
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