Cindy Carlson
Cornelius,OR
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
Work History
Marketing Coordinator
Colorado Medical Solutions
03.2015 - Current
- Boosted sales by designing and executing creative email marketing campaigns.
- Streamlined internal processes, resulting in increased efficiency within the marketing team.
- Strengthened company reputation through proactive public relations efforts and community outreach initiatives.
- Collaborated with sales team to develop targeted materials that effectively communicated product benefits to potential customers.
- Answered general marketing department inquiries by email, phone, and mail.
- Used online and offline marketing to generate leads, increase visibility and drive sales growth.
- Tracked and reported on marketing campaign responses.
- Continually maintained and improved company's reputation and positive image in markets served.
Call Center Supervisor
Colorado Medical Solutions
01.2020 - 02.2024
- Streamlined call center operations for increased efficiency by implementing new scheduling and workforce management strategies.
- Maximized employee retention, fostering a supportive work environment and offering growth opportunities.
- Achieved high-quality service levels by continuously monitoring calls and providing constructive feedback to agents.
- Developed training programs to enhance agent skill sets, leading to improved performance metrics across the board.
Corporate Events Manager
Colorado Medical Solutions
02.2017 - 01.2020
- Event Marketing and Promotion
- Hiring and Supervising Event Staff
- Enhanced attendee experience by meticulously planning and executing high-quality corporate events.
Community Events Coordinator
Colorado Medical Solutions
05.2015 - 02.2017
- Enhanced community engagement by planning and executing successful events tailored to local interests.
- Developed strategic marketing plans for each event, boosting attendance and participation rates.
- Prepared comprehensive reports on each event''s outcomes, informing future decision-making processes for community initiatives.
Home Care Provider
Angel Ortiz
01.2014 - 04.2015
- Assisted patient with personal requirements for housekeeping and grooming assistance.
- Assisted patient with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted patient with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Provided patient with assistance in completing daily tasks, reducing daily burden on family members.
- Cooked tasty, nourishing meals for patient to promote better nutrition.
- Assisted patient with self-administered medications.
Education
Associate of Arts - Medical Management And Marketing
Red Rocks Community College
Lakewood05.2018
Skills
- Digital Marketing
- Market Analysis
- Scheduling
- Team Leadership
- Negotiation and Persuasion
- Campaign Management
- Customer Service
- Scheduling proficiency
- Training Coordination
- Call Monitoring
- Coaching and Mentoring
- MS Office Suite
Timeline
Call Center Supervisor
Colorado Medical Solutions
01.2020 - 02.2024
Corporate Events Manager
Colorado Medical Solutions
02.2017 - 01.2020
Community Events Coordinator
Colorado Medical Solutions
05.2015 - 02.2017
Marketing Coordinator
Colorado Medical Solutions
03.2015 - Current
Home Care Provider
Angel Ortiz
01.2014 - 04.2015
Associate of Arts - Medical Management And Marketing
Red Rocks Community College
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