Gary Gass
Richland,WA
Summary
Hardworking Custodian offers broad skills in all areas of building maintenance. Committed to top-quality service, timeliness and thoroughness in any cleaning task. Reputation for punctuality and dependability. Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial building bathrooms, workspaces and customer areas. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
9
9
years of professional experience
Work History
CUSTODIAN
RICHLAND SCHOOL DISTRICT
03.2021 - 10.2023
- Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
- Reduced waste through efficient use of cleaning supplies and equipment.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Streamlined facility maintenance by promptly addressing minor repairs.
- Ensured a healthy learning environment with thorough daily cleaning of classrooms, restrooms, and common areas.
- Supported event setup and tear-down, contributing to successful school functions.
- Collaborated with other custodial staff to complete larger projects efficiently and effectively.
- Upheld high standards of cleanliness in outdoor spaces through regular trash removal, sweeping, and landscaping duties.
- Performed timely snow removal and ice management during winter months for safe campus access.
- Moved furniture for cleaning and set up for special events.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
BARTENDER/ WAITER/ BUSSER
FUJIYAMA JAPANESE STEAK HOUSE
08.2018 - 03.2021
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
- Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
Night Supervisor
Dicky's BBQ
08.2014 - 06.2019
- Improved employee performance by conducting regular evaluations and providing constructive feedback.
- Enhanced workplace safety by implementing and enforcing strict security protocols for night shift employees.
- Streamlined workflow processes for increased efficiency during night operations.
- Supervised overnight staff, delegating tasks to maintain productivity levels and meet deadlines.
- Ensured a clean and organized work environment by directing nightly cleaning tasks and routine maintenance activities.
- Oversaw financial transactions during the night shift, performing audits and reconciliations as necessary to ensure accuracy.
Education
GED -
Timberlake Job Corp
Estacada, OR 1994
Skills
- Safe Chemical Disposal
- Employee Training
- Cleaning and Sanitizing
- Floor Cleaning and Buffing
- Custodial Machine Operation
- Service Quality
- Hazardous Chemicals Handling
- Food safety awareness
- Food presentation
- Leadership Abilities
- Attention to Detail
- Customer Service
Timeline
CUSTODIAN
RICHLAND SCHOOL DISTRICT
03.2021 - 10.2023
BARTENDER/ WAITER/ BUSSER
FUJIYAMA JAPANESE STEAK HOUSE
08.2018 - 03.2021
Night Supervisor
Dicky's BBQ
08.2014 - 06.2019
GED -
Timberlake Job Corp
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