Cindy Carr
Pipersville,PA
Summary
Experienced Sales Manager skilled in executing creative sales strategies and fostering customer satisfaction. Energetic and detail-oriented, passionate about building customer connections and maximizing sales. With a strong background in customer service and sales, brings excellent communication and interpersonal skills to provide superior customer service. Recognized for strong performance and continuous dedication in building long-lasting client relationships and identifying business opportunities. Driven with proven success in leadership roles and extensive knowledge of product sales. Committed to exceeding goals, works closely with team members to close sales quickly using various tactics and negotiations. Innovative approach focused on bringing in profitable business opportunities and developing long-lasting client relationships, making a valuable asset to any sales organization. High-performing individual knowledgeable in various areas of expertise, consistently delivering exceptional results.
Overview
26
26
years of professional experience
Work History
Sales & Finance Manager
Volvo Cars of Fort Washington
02.2023 - Current
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Collaborated with sales managers to develop effective strategies for overcoming financial obstacles during vehicle negotiations.
- Supported sales objectives, collaborating with sales team to identify opportunities for finance-related upsells.
- Tailored finance packages to meet individual customer needs, fostering positive buying experience.
Senior Sales Consultant
Faulkner Honda
06.2008 - 02.2023
- Generated new business through effective prospecting, territory planning and relationship building.
- Monitored and managed staff performance to attain target metrics both individually and team unit.
- Evaluated clients' needs and created plan of action to provide solutions.
- Exceeded customer requirements with accurate and deliverable solutions.
- Created sales presentations to highlight product benefits and enhanced bottom-line profits.
- Increased territorial share by driving new market penetration strategy to address emerging customer and industry needs.
- Trained personnel in proven consultative sales approaches, as well as sales and follow-up processes.
- Provided high level of tailored service to each and every customer, which helped to build lucrative, lasting partnerships.
- Cultivated existing customer relationships and built rapport with new clients through extensive product knowledge.
Sales Consultant
Ciocca Dealerships
01.2005 - 06.2008
- Used consultative sales approach to understand customer needs and recommend strategies for managing customer concerns.
- Followed up with existing customers to provide additional support and address concerns.
- Provided sales and customer service assistance to walk-in traffic
- Achieved top performance by strategically adapting to rapidly changing, competitive environment.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Created detailed sales presentations to communicate product features and market data.
- Cultivated lasting rapport with key industry clients by providing accurate pricing and credit terms to meet customer objectives.
- Stayed knowledgeable on latest Product innovations and technological advancements through continuous training.
Office Manager
PetSafe
06.1999 - 02.2005
- Maintained computer and physical filing systems.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Managed office operations while scheduling appointments for department managers.
- Coached new hires on company processes while managing employees to achieve maximum production.
Skills
- Product and Service Knowledge
- Sales Training
- Client Relationship Management
- Client Relationship-Building
- Sales Strategies
- Sales Presentation
- Contract Negotiation and Closing Strategies
- Team Leadership
- Sales Process Management
- Sales Initiatives
- Account Management
- Sales Contracts
- Retail Store Operations
- Strategic Sales
- Meeting and Exceeding Sales Goals
- Staff Training
- Teamwork and Collaboration
- Negotiation
Accomplishments
15 year member of Gold level council of sales
Timeline
Sales & Finance Manager
Volvo Cars of Fort Washington
02.2023 - Current
Senior Sales Consultant
Faulkner Honda
06.2008 - 02.2023
Sales Consultant
Ciocca Dealerships
01.2005 - 06.2008
Office Manager
PetSafe
06.1999 - 02.2005
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