Cindy Cedeno
Miami Gardens
Summary
Dynamic professional with a positive attitude and effective communication skills, experienced as a Licensed Insurance Agent at Assurance IQ. Proven track record in exceeding sales targets and enhancing client satisfaction through tailored insurance solutions. Adept at client assessment and maintaining accurate records, ensuring exceptional customer service in a competitive market.
Licensed insurance professional with proven expertise in policy sales, client relationship management, and risk assessment. Skillful in navigating complex insurance products and regulations, ensuring clients receive optimal coverage. Strong focus on team collaboration, adaptability, and achieving measurable results in dynamic environments. Recognized for excellent communication, analytical thinking, and problem-solving abilities.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Teacher's Assistant
Marina Family Child Care
Miami Gardens, FL
08.2023 - Current
- Supported classroom activities by preparing instructional materials and resources.
- Assisted in implementing individualized education plans for diverse learners.
- Collaborated with teachers to create a positive learning environment for students.
- Monitored student behavior and provided guidance to promote engagement and focus.
Licensed Insurance Agent
Assurance IQ
Hollywood, FL
02.2018 - 05.2024
- Conducted regular market research to remain competitive and identify new business opportunities.
- Streamlined claims processing procedures, improving response times for client inquiries.
- Calculated quotes and educated potential clients on insurance options.
- Consistently met or exceeded sales targets through diligent prospecting, follow-up, and effective closing strategies.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
Licensed Insurance Agent
Prime Nationwide
Pembroke Pines, FL
10.2013 - 02.2018
- Developed customized insurance solutions based on client needs and risk assessments.
- Educated clients on policy details, benefits, and coverage options to enhance understanding.
- Managed client databases using CRM software to ensure accurate record-keeping and follow-ups.
- Improved client satisfaction by providing tailored insurance solutions and exceptional customer service.
Education
Associate of Science - Paralegal Studies
Brown Mackie College
Miami, FL09-2012
Skills
- Positive attitude
- Effective communication
- Calm and patient demeanor
- Computer skills
- Insurance sales expertise
- Licensed insurance agent
- Customer service
- Client assessment
- Licensing requirements
Certification
- Licensed Health & Life Insurance Agent - 13 Years
- Certified Teacher's Assistant, Marina Family Child Care - 3 Years
Languages
Spanish
Native or Bilingual
Timeline
Teacher's Assistant
Marina Family Child Care
08.2023 - Current
Licensed Insurance Agent
Assurance IQ
02.2018 - 05.2024
Licensed Insurance Agent
Prime Nationwide
10.2013 - 02.2018
Associate of Science - Paralegal Studies
Brown Mackie College