Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
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Cindy Chisholm

Saginaw,MI

Summary

Hardworking employee with customer service, multitasking, and time management abilities. I enjoy working with people and learning new things. I'm a quick learner. I'm a friendly person. I enjoy meeting people and working with them. I'm always on time to work and reliable.

Overview

34
34
years of professional experience

Work History

Bookkeeper/Pharmacy Technician Trainee

Superior Pharmacy LLC
Saginaw, MI
10.2016 - 08.2024
  • Performed basic accounting and bookkeeping services to manage business operations.
  • Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.
  • Performed cashier duties such as accepting payments and issuing receipts.
  • Maintained patient profiles and medication records.
  • Processed insurance claims for reimbursement purposes accurately and efficiently.
  • Retrieved prescription requests from patients or healthcare providers via telephone or fax machine.
  • Ensured compliance with state laws regarding controlled substances.
  • Assisted pharmacists in filling prescriptions, counting pills and labeling bottles.
  • Kept work areas clean, organized, and safe at all times.
  • Communicated effectively with other members of the health care team regarding medication orders and refills.
  • Received incoming shipments and checked accuracy of orders.
  • Stocked shelves with pharmaceutical products.
  • Efficiently processed cash register transactions for new and refilled prescription orders.
  • Assisted patients in finding over-the-counter solutions to aid minor health issues.
  • Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
  • Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
  • Interpreted and processed medication orders under supervision of pharmacist.
  • Filled daily medication orders and entered prescription data into system.
  • Received and stored incoming supplies and informed supervisors of stock needs and shortages.
  • Operated cash registers to accept payments from customers.
  • Entered prescription information into computer databases.
  • Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
  • Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
  • Answered telephones to respond to questions or requests.

Retail Clerk

Princing's Pharmacy
Saginaw, MI
11.2000 - 10.2016
  • Performed daily opening and closing duties such as balancing cash drawers.
  • Answered telephone calls to take orders or address customer inquiries.
  • Provided excellent customer service by greeting each customer in a friendly manner.
  • Operated cash register to process customer payments.
  • Verified that all promotional materials were accurately displayed throughout the store.
  • Stocked shelves, racks, cases, bins and tables with merchandise.
  • Processed returns and exchanges in accordance with store procedures.
  • Assisted management in training new employees on retail processes and procedures.
  • Maintained cleanliness of sales floor and stockroom areas.
  • Received shipments from vendors and verified contents against invoices.
  • Assisted customers with product selection and inquiries.
  • Attended team meetings to stay updated on new products, promotions.
  • Ensured pricing accuracy on store displays and signage.
  • Maintained cleanliness and organization of store shelves and displays..
  • Engaged positively with each customer, providing professional, and polite support for sales and service needs.
  • Checked shipment pack slips to confirm quantities and correct merchandise in delivery.
  • Restocked and organized shelves during slow periods to maintain store appearance.
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Cleaned shelves, counters and tables to maintain organized store.

Retail Clerk

Target
Saginaw, MI
09.1990 - 11.2004
  • Provided excellent customer service by greeting each customer in a friendly manner.
  • Operated cash register to process customer payments.
  • Stocked shelves, racks, cases, bins and tables with merchandise.
  • Processed returns and exchanges in accordance with store procedures.
  • Maintained cleanliness of sales floor and stockroom areas.
  • Attended team meetings to stay updated on new products, promotions.
  • Maintained cleanliness and organization of store shelves and displays.
  • Addressed customer questions and concerns regarding products and services.
  • Engaged positively with each customer, providing professional, and polite support for sales and service needs.
  • Restocked and organized shelves during slow periods to maintain store appearance.
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
  • Counted cash, made change, and stored coupons to keep organized and balanced cash register drawer.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Greeted customers to determine wants or needs.

Education

Associate of Arts -

Delta College
Bay City, MI
05-1988

High School Diploma -

Dwight D Eisenhower High School
Saginaw, MI
06-1986

Some College (No Degree) - Elementary Education

Saginaw Valley State University
Bay City, MI

Skills

  • Bookkeeping (prepared bank deposits/took to bank, paid bills)
  • Ordered store supplies
  • Entered cash register information (cash, checks, credit cards, etc on a spreadsheet)
  • Enrolled in Pharmacy Technician program to learn another area of the business
  • Operating a cash register
  • Giving the best customer service
  • Pricing merchandise and stocking shelves
  • Checking in orders and verifying invoices
  • Making sure the store is clean and merchandise is rotated, pulled forward and straightened
  • Waiting on customers at the register and answering phone calls

Accomplishments

  • I was on the Honor Roll in High School
  • I received an Associates Degree at Delta College (basic courses)

References

References available upon request.

Timeline

Bookkeeper/Pharmacy Technician Trainee

Superior Pharmacy LLC
10.2016 - 08.2024

Retail Clerk

Princing's Pharmacy
11.2000 - 10.2016

Retail Clerk

Target
09.1990 - 11.2004

Associate of Arts -

Delta College

High School Diploma -

Dwight D Eisenhower High School

Some College (No Degree) - Elementary Education

Saginaw Valley State University

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Cindy Chisholm