Cindy Clendenon

• Created detailed service reports for management.
• Examined budget data and compared it with prior figures.
• Enhanced reliability of financial records with reconciling.
• Competency in resolving problems swiftly.
• Effectively managed tasks remotely for two days per week.

• Used interpersonal skills to resolve customer issues.
• Processed daily deposits, posting transactions to treasury.
• Created accurate journal entries posting accordingly.
• Maintained spreadsheets for financial grant tracking.
• Managed inventory and sales for the GovDeals account.

,

• Achieved a 65% increase in client growth for the Pharmacy Connect program within one year.
• Handled new client referral for the Pharmacy Connect program.
• Facilitated access to multiple assistance programs.
• Analyzed medical records and insurance policies to ensure qualification for services.
• Maintained accurate medical records with filing systems.
• Secured confidential documents, abiding by HIPAA laws.
• Built relationships with providers, insurance agents, and pharmacies to secure client referrals.
• Supported event operations.
• Effectively managed tasks remotely for two days per week.

• Maintained stocked shelves for inventory demand.
• Maintained accurate inventory logs for efficient tracking.
• Increased sales with promotional displays.
• Assisted customers in finding the correct product.
  

• Assisted in client-provider communication.
• Coordinated scheduling of referrals from external sources.
• Appointment scheduling with therapists and N.P.
• Secured confidential documents, abiding by HIPAA laws.
• Performed precise billing procedures and coding tasks.
• Submitted insurance requests for service authorizations.
• Boosted telehealth care with accurate vital assessments.

• Supervisor recognized exceptional customer service.
• Processed payments, adhering to established protocols.
• Updated database records to enhance system accuracy.
• Managed cash register operations precisely.
• Enforced stringent security measures for cash vault.
• Handled deposit processing with precision.
• Performed physical audits, ensuring accurate inventory.
• Maintained accurate records for all assets.
• Built strong relationships with students, peers, and faculty.
• Managed telephone communications efficiently.

• Supervisor acknowledged superb customer service skills.
• Promoted from Patient Representative to Financial Advisor to Front Office Coordinator.
• Software training superuser for office staff.
• Supervised the front office, assisting in office tasks.
• Handled customer inquiries with problem-solving skills.
• Secured confidential documents, abiding by HIPAA laws.
• Maintained accurate medical records with filing systems.
• Generated detailed reports with Microsoft applications.
• Scheduled patient referrals, ensuring a positive diagnosis.
• Insurance claims processes and billing.
• Medication insurance verification for specific diagnoses.
• Managed prior authorizations for all services ordered.
• Accurate medical ICD-9, ICD-10, and HCPCS coding.
• Financial assistance for chemotherapy co-pays.
• Payment arrangements for outstanding balances.
• Processed financial transactions with accurate coding.
• Monitored and tracked incoming payments.
• Maintained accurate records of receivable transactions.
• Executed patient registration and scheduling accurately.
• Processed documents in print and electronic formats.
• Coordinated schedules to enhance workflow.
• Managed front office PTO and payroll through Kronos.
• Verified patient schedules with provider orders.
• Conducted training on updated software and processes.
• Scheduled meetings with drug representatives.
• Monitored inventory stock for operational flow.
• Contributed to successful event management.