Cindy Cortez
Memphis,TN
Summary
Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature. Highly trained in routine blood drawing procedures and using vacutainer tubes, tourniquets, syringes and butterfly needles. Devoted to maintaining high quality standards when collecting, labeling and processing samples and specimens.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Lab Assistant
Baptist Desoto Hospital
Southaven, MS
06.2024 - Current
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Minimized patient discomfort during blood draws by utilizing proper tourniquet application, needle selection, and insertion techniques.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
Shift Leader
Plato’s Closet
Memphis, TN
04.2021 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Retail Sales Associate
Cricket Wireless
Memphis, TN
02.2023 - 05.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
Education
Phlebotomy Technician
Delta Technical College
Horn Lake, MS05.2024
High School Diploma -
Douglass High School
Memphis, TN05.2023
Skills
- Positive Attitude
- Flexible Schedule
- Safety processes and procedures
- Patient Care
- Patient preparation
- Infection Control
- Patient confidentiality
- HIPAA Compliance
- Venipuncture
- Specimen handling
- Butterfly needle technique
Certification
- BLS
- CPR
- AED
- FIRST AID
- HIPAA
- Certified Phlebotomy Technician
Languages
Spanish
Native or Bilingual
Timeline
Lab Assistant
Baptist Desoto Hospital
06.2024 - Current
Retail Sales Associate
Cricket Wireless
02.2023 - 05.2023
Shift Leader
Plato’s Closet
04.2021 - Current
Phlebotomy Technician
Delta Technical College
High School Diploma -
Douglass High School