Hi, I’m
Cindy Cox
Broken Arrow,Oklahoma
To look at everything always as though you were seeing it either for the first or last time: Thus is your time on earth filled with glory.
Betty Smith
Summary
Property manager with proven track record of success managing an office, exceeding expectations. Highly driven in customer satisfaction and helping businesses grow.
Overview
12
years of professional experience
1
Certification
Work History
Valhalla Management
Property Manager
12.2021 - 04.2023
Job overview
- Successfully moved occupancy from 87% to 100% within 6 months
- I also maintained and stayed with budget, created and implement resident activities and functions, added outdoor activity area, assisted residents with their needs.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Maintained sufficient number of units market-ready for lease.
- Developed and implemented marketing strategies to increase occupancy rates.
- Communicated effectively with owners, residents, and on-site associates.
Horizon Realty Group
Property Manager
05.2011 - 07.2020
Job overview
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
- Administered operations to handle needs of more than Number tenants across Number property units.
- Kept properties in compliance with local, state and federal regulations.
- Collected and maintained careful records of rental payments and payment dates.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Maximized rental income while minimizing expenses through effective planning and control.
Education
Jenks Beauty CollegeJenks, OK
Esthetics from Esthetics
03.2023
Tulsa Community CollegeatTulsa, OK
Associates from Science
05.2021
Skills
- Community Outreach Programs
- Property Management Software Understanding
- Sales and Marketing
- Customer Service
- Accounts payable
- Serve Customers
- Lease Renewals
- Property Tours
- Administrative Support
- Property Service Contract Administration
- Administrative Leadership
- Creative and Adaptable
- Leasing and Sales
- Property Marketing and Promotion
- Occupant Retention
- Monthly Fee and Payment Collection
- Social Media Engagement
- Community Association Support
- Accounts payable
- Affordable Housing Programs Knowledge
- New Construction
- Multi-Family Property Management
Certification
CNA | June 2022
CPR | June 2022, Certified Nurse Assistant
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Property Manager
Valhalla Management
12.2021 - 04.2023
Property Manager
Horizon Realty Group
05.2011 - 07.2020
Jenks Beauty College
Esthetics from Esthetics
Tulsa Community Collegeat
Associates from Science
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