Summary
Work History
Education
Skills
Languages
Timeline
Generic

Cindy Cucuzella

Edgewater,FL

Summary

Dynamic leader and adept problem-solver with a proven track record at J P Langenfelter, enhancing team performance and customer satisfaction. Excelled in customer service and cash handling, mentoring new staff to achieve over 30% improvement in service efficiency. Reliable with a positive attitude, consistently prioritizing client and team needs.

Work History

Short Order Cook

Bella Roma
  • Kept kitchen up to code for health and safety inspections.
  • Maintained a clean and organized kitchen, ensuring compliance with health and safety regulations.
  • Demonstrated flexibility in handling multiple orders simultaneously while maintaining attention to detail for each dish prepared.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Enhanced customer satisfaction by preparing high-quality meals in a timely manner.
  • Proactively addressed customer concerns or complaints, working to find satisfactory solutions in a timely manner.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Prepared food items according to recipe to drive quality and consistency.
  • Handled high-pressure situations with grace, keeping up with fast-paced demand during peak hours while maintaining focus on accurate food preparation.
  • Collaborated with team members to optimize workflow and improve overall efficiency in the kitchen.
  • Implemented time-saving measures that allowed for quicker order turnaround without sacrificing quality or presentation standards.
  • Checked temperature of foods to guarantee doneness and prevent food-borne illnesses.
  • Handled portion control activities according to specified instructions provided by chef.
  • Prepared meals with special accommodations for those with allergies.
  • Trained new staff in cooking techniques, equipment usage, and kitchen procedures to ensure consistency in quality across the team.
  • Understood cooking techniques and fundamentals to maximize safe food handling.
  • Consistently maintained personal hygiene standards as well as the cleanliness of workstations, utensils, and equipment.
  • Worked in fast-paced environment with sense of urgency to serve guests quickly.
  • Assisted management in tracking inventory levels, placing orders for necessary supplies as needed.
  • Reduced food waste by efficiently managing inventory and using proper storage techniques.
  • Expedited order turnaround times, skillfully juggling multiple food orders simultaneously.

Cashier Team Lead

J P Langenfelter
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.

Accounts Payable

Vigilant Federal Savings
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.

Education

Accounting - Accounting And Finance

Robert Poole
Baltimore City
05.1985

Skills

  • Customer service
  • Team leadership
  • Problem-solving
  • Cash handling
  • Positive attitude
  • Punctual and reliable

Languages

English
Elementary

Timeline

Short Order Cook

Bella Roma

Cashier Team Lead

J P Langenfelter

Accounts Payable

Vigilant Federal Savings

Accounting - Accounting And Finance

Robert Poole
Cindy Cucuzella