Cindy Daniel
Office Manager/ Medical
Colorado Springs,CO
Summary
Administrative Assistant who goes above and beyond basic administrative tasks and takes on multiple projects at once. Excellent work ethic and strength in boosting company morale. Highly motivated and committed Administrative/Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
30
30
years of professional experience
Work History
Administrative Assistant /Administrative Assistant/Front and Back Office Medical Assistant
Everside Health
Colorado Springs, Colorado
01.2020 - Current
- Opened and properly distributed incoming mail.
- Assisted with event planning, including associated travel and logistical arrangements.
- Compiled company information and related material and distributed it to candidates.
- Answered and managed incoming and outgoing calls while recording accurate messages.
- Coordinated board and committee meetings, including schedules and information preparation and distribution.
- Managed office supplies, vendors, organization and upkeep.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Assisted coworkers and staff members with special tasks on daily basis.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Medical Office Coordinator
Sunrise Pediatrics
Colorado Springs, Colorado
11.2018 - 01.2020
- Held oversight of office inventory activities, including ordering and requisitions, stocking and shipment receiving.
- Established and developed highly-efficient and dependable administrative team by delivering ongoing coaching and motivation while providing opportunities for career acceleration through achievements.
- Addressed complaints made by patients and staff by escalating issues to supervision for further investigation.
- Supported billing staff by making corrections to invoices and insurance submissions.
- Assisted in the recruitment and training of new staff members, contributing to a knowledgeable and professional team.
- Oversaw office records and maintained strict document control.
- Maintained patient databases and updated information in alignment with HIPAA protocols.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
Medical Office Coordinator
Florida Heart and Lung Institute
Gainesville, FL
08.2017 - 09.2018
- Answered and managed incoming and outgoing calls while recording accurate messages.
- Coordinated domestic and international travel arrangements, including booking airfare, hotel and transportation.
- Helped distribute employee notices and mail around the office.
- Obtained signatures for financial documents and internal and external invoices.
- Coordinated board and committee meetings, including schedules and information preparation and distribution.
- Created detailed expense reports and requests for capital expenditures.
- Greeted numerous visitors, including VIPs, vendors and interview candidates.
- Organized all new hire, security and temporary paperwork.
- Completed data entry, tracked resumes and maintained the applicant tracking system.
- Screened all visitors and directed them to the correct employee or office.
- Served as corporate liaison between the finance, IT and marketing departments.
- Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.
- Managed office supplies, vendors, organization and upkeep.
- Drafted biweekly time sheets for 25 executives and employees.
- Assisted senior recruiting staff with career fairs and recruiting events.
- Assessed urgency and priorities before accepting or declining appointments and meetings with the CEO.
- Coordinated, scheduled and arranged meeting and travel calendars, including business and social events.
Caregiver
Self ( Mother in Law)
Gainesville, Florida
02.2016 - 08.2017
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
Division Manager Medical
Southeastern Integrated Medical
Gainesville, Florida
07.2006 - 02.2016
- Identified areas of improvement in operational workflows to better align resources with organizational goals.
- Developed strong team dynamics through regular communication, collaboration, and goal-setting initiatives.
- Fostered a positive work environment through open communication channels, transparent decision-making processes, and employee recognition programs.
- Handled escalated complaints involving division operations and work of personnel under supervision.
- Promoted innovation within the division by encouraging creative problem-solving techniques among staff members.
- Led division through period of significant organizational change, maintaining focus and achieving key objectives.
- Implemented customer feedback system that led to noticeable improvement in client satisfaction and loyalty.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Education
Associate of Arts - Medical Assisting/ Management
City College
Gainesville, FL December 1994
Skills
- Accurate and detailed
- Customer service-oriented
- Excellent communication skills
- Team building
- Works well under pressure
- Flexible
- Deadline-oriented
- Professional and mature
Accomplishments
- Inventory Management - Managed inventory and office budgeting for supplies for 3 busy office of 30 employees.
- Held first-point-of-contact for all internal and external communications with executive-level officers.
- Coordinated weekly project team meetings and drafted agendas to increase meeting efficiency.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Work-life balanceHealthcare benefitsCompany CultureTimeline
Administrative Assistant /Administrative Assistant/Front and Back Office Medical Assistant
Everside Health
01.2020 - Current
Medical Office Coordinator
Sunrise Pediatrics
11.2018 - 01.2020
Medical Office Coordinator
Florida Heart and Lung Institute
08.2017 - 09.2018
Caregiver
Self ( Mother in Law)
02.2016 - 08.2017
Division Manager Medical
Southeastern Integrated Medical
07.2006 - 02.2016
Associate of Arts - Medical Assisting/ Management
City College
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