Cindy Dempsey

• Built long-term supplier relationships with vendors to establish quality and competitive pricing.
• Collaborated with internal departments to better understand needs and determine purchasing requirements.
• Developed strong relationships with suppliers to secure favorable pricing terms and conditions for the company''s benefit.

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for products, services, and company information.

Supported President and Sales V.P. with administrative tasks including memos, letters, and appointments.

• Greeted visitors and customers, providing knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated records.
• Answered phone promptly and directed calls to appropriate offices.
• Kept reception area tidy for positive visitor impressions.
• Resolved customer problems and complaints efficiently.
• Handled cash transactions while maintaining accurate records.
• Streamlined front desk operations by managing calls, emails, and walk-ins.
• Maintained organized reception with updated materials for a welcoming atmosphere.
• Provided clerical support including data entry and document management.
• Managed multiple tasks while meeting time-sensitive deadlines.
• Maintained confidentiality of sensitive client and company information.