CINDY DIAZ
Ripon,CA
Summary
Driven property and casualty insurance agent offering personalized, courteous service. Expert at managing insurance sales cycles, prospecting and follow-up support. Skillful in advising current and potential clients on insurance coverage plans and processing applications, payments and corrections. Resourceful and versatile professional with a reputation for consistently achieving aggressive sales goals. Also a licensed mortgage loan specialist with 20+ years of experience. Extensive real estate knowledge and success in client education. Adept at mathematical accuracy and following financial regulations.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Property and Casualty Insurance Agent
Anderson Services And Insurance Solutions
07.2022 - Current
- Generated quotes and proposals for clients to match individual needs.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases, and cold calling.
- Negotiated contracts with clients to establish best coverage with lowest cost.
- Customized existing insurance programs to suit individual client needs by analyzing specific requirements
- Met with prospective clients to discuss insurance needs and provide solutions.
Loan Specialist
LoanDepot
04.2017 - 07.2022
- Collect and analyze clients financial information to assess eligibility for home loan
- Meet with clients to ensure full understanding of residential mortgage options for which they qualify and the risks and benefits of each
- Strong problem solving skills and an interest in finding solutions for clients
- Studied current trends and developments in the local real estate market and changes to regulations and guidelines
- Demonstrate the highest level of professionalism and customer service towards all clients.
Senior Loan Processor
LoanDepot
04.2010 - 04.2017
- Provide support to loan officer and underwriting teams by ensuring the timely and accurate processing of mortgage loans
- Reviewed financial statements and contacted institutions and customers to clarify details.
- Analyzed credit reports to determine eligibility of applicants and capacity for loan products.
- Properly entered information into the company's Loan Origination System
- Adhered to the established standards of the company and company processes
- Remained proactive in communication with borrowers as needed.
Skills
- Policy analysis
- Asset Protection Expertise
- Proposal Preparation
- Insurance Sales
- Carrier Relations
- Automated Underwriting Systems (DU/LP)
- Financial Planning
- Financial Statement Analysis
- Auditing Techniques
- Calyx Point, Encompass
- Conventional, VA and FHA Loans
- CalHFA, CHDAP Down Payment Assistance Loans
- Proficient in Microsoft Excel, Word and Microsoft Teams
Hobbies and Interests
- Soccer Coach
- Boating and spending time with family
Certification
Licensed Property & Casualty Insurance Agent
Licensed Mortgage Loan Officer
Timeline
Property and Casualty Insurance Agent
Anderson Services And Insurance Solutions
07.2022 - Current
Loan Specialist
LoanDepot
04.2017 - 07.2022
Senior Loan Processor
LoanDepot
04.2010 - 04.2017
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