CINDY DONNELLY
Charleston,SC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Assistant Property Manager
AMCS
09.2022 - Current
- Respond to leads through Real page and Onesite software
- Generate interest in the community by touring the property with prospects and answering questions about the amenities, local community, and other property details
- Assist prospects in qualifying for an apartment home by collecting appropriate information and initiating background checks
- Ensuring all fees, deposits or are collected by prospects and/or residents in a timely manner
- Post Rent, creating receipts for residents
- Scheduling vendors for turns, repairs and emergencies
- Create work orders for maintenance technicians and closing work orders when competed
- Use attention to detail, planning and organizing skills to perform required office activities and coordinate paperwork related to apartment home rentals
- Ensure all aspects of the move-in process are completed in advance of lease signing
- Event Coordinator for resident events
- Escalate any unusual property/resident concerns to the Property Manager in a timely manner
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Kept accurate records of all resident and tenant correspondence.
- Complied with safe housing requirements and contractual obligations by resolving tenant issues and service needs.
Leasing Agent
Cushman & Wakefield
05.2022 - 09.2022
- Responsible for opening and closing the Clubhouse and Model
- Check voice mail and property emails to provide superior customer service by responding within 24 hours
- Respond to leads through Yardi, Knock and CRM
- Generate interest in the community by touring the property with prospects and answering questions about the amenities, local community, and other property details
- Assist prospects in qualifying for an apartment home by collecting appropriate information and initiating background checks
- Ensuring all fees, deposits or are collected by prospects and/or residents in a timely manner
- Ensure all aspects of the move-in process are completed in advance of lease signing
- Additional duties as assigned
Office Administrator Coordinator/Project Manager
LT Development/Crawlspace Medic/Genisis Holdings
06.2017 - 09.2020
- Owner had 4 local businesses that I completed several tasks for 1) LT Development 2) Brand Name Real Estate 3) Genesis Holdings Group 4) Crawlspace Medic Charleston
- Weekly Payroll for contractors’ and staff
- Paid all monthly operating expenses
- Scheduled all home improvement repairs with contractors
- Oversaw quality of work completed by contractors
- Recorded all production fuel spreadsheets
- Processed payments from customers
- Managed all customer and personnel files
- Completed bank deposits and withdrawals
- Managed complete home renovations on 6 houses in the Tri County area
- Head of marketing and social media accounts
- Insured Covid 19 safety measures.
Education
Level 1 - Quickbooks
Mastering Quickbooks
N Charleston, SC06.2018
Word, Excel, Window10 - Microsoft Office
PST
N. Charleston, SC05.2018
High School Diploma -
Barnwell High School
Barnwell, SC05.1983
Skills
- Adaptable and Flexible
- Honest and Ethical
- Attention to Detail
- Strong Communication and Interpersonal Skills
- Building Customer Relationships and Loyalty
Timeline
Assistant Property Manager
AMCS
09.2022 - Current
Leasing Agent
Cushman & Wakefield
05.2022 - 09.2022
Office Administrator Coordinator/Project Manager
LT Development/Crawlspace Medic/Genisis Holdings
06.2017 - 09.2020
Level 1 - Quickbooks
Mastering Quickbooks
Word, Excel, Window10 - Microsoft Office
PST
High School Diploma -
Barnwell High School
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