Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Cindy Duong

Brookshire,Texas

Summary

Account Manager with 10 years of experience in the insurance sector, focusing on complex accounting operations and financial process optimization. Expertise in account reconciliation, regulatory compliance, and enhancing billing workflows for improved accuracy and efficiency. Proven track record in fostering strategic relationships with stakeholders, facilitating collaboration, and resolving billing discrepancies effectively. Strong analytical and problem-solving capabilities, with demonstrated leadership in team management and stakeholder communication.

Overview

12
12
years of professional experience

Work History

Associate Director of Accounting

Iscential Inc (Higginbotham Partner)
Houston, Texas
07.2025 - 07.2025
  • Oversaw accounts payable, accounts receivable, and payroll for three entities, ensuring integrity of internal controls.
  • Assisted in annual audits and reviews, preparing detailed reports with remediation recommendations.
  • Investigated transaction discrepancies and identified trends to support payment resolution decisions.
  • Updated bank account activity in accounting system to maintain accurate cash balances.
  • Ensured compliance with relevant regulations and updated policies.
  • Created intercompany invoices and reconciled balances for timely billing.
  • Processed all operational expenses on schedule to ensure timely payments.
  • Played a key role in post-acquisition transition, evaluating processes and integrating workflows.
  • Generated and analyzed month-end reports for accuracy and compliance with accounting standards.

Office Manager

State Farm
Cypress, CA
04.2013 - 01.2020
  • Managed, scheduled, and organized office functions, and oversaw daily operations.
  • Dealt with customers' inquiries, claims, and billing information.
  • Worked closely with underwriters to ensure sales are quoted correctly.

Education

Bachelor of Arts - Accounting

California State University, Fullerton
Fullerton, CA
05-2018

Skills

  • Accounts payable
  • Accounts receivable
  • Payroll administration
  • Financial reporting
  • Regulatory compliance
  • Auditing processes

References

References available upon request.

Timeline

Associate Director of Accounting

Iscential Inc (Higginbotham Partner)
07.2025 - 07.2025

Office Manager

State Farm
04.2013 - 01.2020

Bachelor of Arts - Accounting

California State University, Fullerton