Seasoned Bridal Consultant with 11 years of experience. Determined to create detailed budgets and all types of client needs. Adept at multitasking and motivated to make weddings go smoothly and be cost-effective.
Overview
22
22
years of professional experience
Work History
Bridal Consultant
Davids Bridal
11.2012 - 07.2023
Increased bridal client satisfaction by providing personalized consultations and recommendations on wedding attire.
Maintained a visually appealing showroom floor by regularly updating displays with new inventory and seasonal trends.
Conducted thorough follow-ups with clients post-wedding to gather feedback and ensure complete satisfaction with their bridal experience.
Delivered exceptional customer service during all stages of the bridal gown selection process, from initial consultation through final fittings and pick-up dates.
Streamlined appointment scheduling processes, resulting in improved efficiency and higher customer satisfaction rates.
Assisted brides in selecting the perfect gown by carefully listening to their preferences and offering expert advice based on body type, venue, and personal style.
Assistant Manager
Dressbarn
01.2002 - 09.2012
Improved customer satisfaction by addressing and resolving complaints promptly.
Streamlined store operations for increased efficiency, implementing new processes and procedures.
Developed strong working relationships with staff, fostering a positive work environment.
Conducted employee performance evaluations, providing constructive feedback for growth and development.
Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
Education
J.D. - Law
PACE
White Plains, NY
05.1990
Bachelor of Science - Political Science And Business
CUNY-BARUCH
New York, NY
05.1986
Skills
Customer Experience Management
Industry Trends
Dress Fitting Specialist
Visual Merchandising
Interpersonal Skills
Timeline
Bridal Consultant
Davids Bridal
11.2012 - 07.2023
Assistant Manager
Dressbarn
01.2002 - 09.2012
J.D. - Law
PACE
Bachelor of Science - Political Science And Business