Microsoft SharePoint
Cindy Escamilla
Project Coordinator
Emeryville,California
Summary
Versatile Project Coordinator with background successfully executing diverse project tasks to meet deadlines. Highly skilled at communicating with colleagues, monitoring status and achieving key milestones. Enthusiastic problem solver and talented team player with superior planning and decision-making skills.
Overview
13
13
years of professional experience
2
2
years of post-secondary education
1
1
Language
Work History
Project Coordinator
T-Mobile
Concord, CA
10.2023 - Current
- Facilitated frequent progress reports and presentations to keep management informed about ongoing activities within their respective domains.
- Identified potential risks and developed mitigation strategies to minimize disruptions to project timelines.
- Decreased project completion times by efficiently prioritizing tasks and delegating responsibilities to team members.
- Implemented change management processes that minimized disruptions while maintaining forward momentum on projects.
- Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
- Assisted in developing training materials and organized workshops aimed at enhancing skill sets among staff members working under various capacities on different projects within the organization.
- Collaborated with stakeholders to define clear project goals, leading to consistent alignment with expectations throughout the process.
- Played an active role in brainstorming sessions held for the purpose of generating innovative ideas/solutions which could potentially be incorporated into existing/new projects being undertaken by the company.
- Tracked hours and expenses to keep project on task and within budgetary parameters.
- Coordinated venue and catering arrangements, speaker and attendee liaison and material distribution for meetings and events.
Sr Administrative Assistant
T-Mobile
Concord, CA
10.2021 - 10.2023
- Stayed abreast of social media trends, algorithm changes, and emerging platforms
- Successfully implemented strategic initiatives to streamline processes, improve efficiency, and ensure seamless day-to-day functioning.
- Enhanced team collaboration by organizing regular team-building activities that fostered camaraderie among staff members.
- Streamlined office operations by implementing efficient administrative processes and procedures.
- Expedited decision-making processes for senior leadership by creating concise meeting minutes highlighting key discussion points and action items.
- Supported project teams in achieving their goals through proactive assistance with research, data analysis, and report preparation.
- Improved team productivity by effectively coordinating schedules, meetings, and travel arrangements for senior executives.
- Coordinated seamless onboarding experiences for new hires to ensure they were properly equipped with the necessary tools to succeed in their roles from day one.
- Provided valuable support to multiple departments, managing ad-hoc projects as needed and balancing competing priorities effectively.
- Managed sensitive information with utmost discretion to maintain confidentiality at all times.
- Assisted in the creation of compelling presentations for executive-level meetings using advanced PowerPoint skills.
- Served as a reliable point of contact for both internal and external stakeholders, demonstrating strong problem-solving skills to address any issues that arose.
- Acted as backup for other employees by providing support and adapting to requirements of department.
Sr Merchandising & Operations Expert
T-Mobile
San Francisco, CA
02.2020 - 10.2021
- Implemented quality control measures to ensure consistent product output and adherence to industry standards.
- Developed comprehensive training programs for new hires, ensuring quick onboarding and proficiency in job tasks.
- Championed the adoption of new technologies to automate manual tasks, leading to increased efficiencies across multiple departments.
- Identified areas for improvement through regular audits, recommending process enhancements that ultimately led to increased profitability.
- Streamlined operations by implementing efficient processes and workflow management techniques.
- Ensured compliance with relevant regulations and industry best practices through thorough documentation and reporting.
- Led high-performing teams to consistently achieve or surpass established targets, fostering a culture of accountability and excellence.
- Conducted regular performance evaluations of team members, providing constructive feedback and guidance for professional growth.
- Oversaw inventory management systems, reducing stock discrepancies and improving order fulfillment rates.
Merchandising & Operations Expert
T-Mobile
San Francisco, CA
03.2018 - 02.2020
- Implemented new sales initiatives and led onboarding & development presentations.
- Maintained clear lines of communication with stakeholders at all levels of the organization, fostering a collaborative work environment focused on achieving common goals.
- Identified areas for improvement through regular audits, recommending process enhancements that ultimately led to increased profitability.
- Collaborated with cross-functional teams to develop innovative solutions for complex operational challenges.
- Championed continuous improvement efforts within the organization, instilling a culture that valued adaptability and embraced change.
- Facilitated interdepartmental communication to streamline processes, eliminate redundancies, and improve overall efficiency.
- Improved customer satisfaction by resolving issues promptly and maintaining high standards of service delivery.
- Built and strengthened relationships across functional leadership areas to keep revenue development and operational plans interconnected and effective.
- Set clear goals to monitor targets and offered real-time input on performance and motivation.
Mobile Expert
T-Mobile
San Francisco, CA
08.2015 - 03.2018
- Led onboarding and training of new hires, contributing to a cohesive and productive team
- Contributed to a positive work culture by actively participating in team meetings, sharing ideas, and supporting colleagues.
- Boosted sales performance with personalized recommendations tailored to each customers’ unique needs.
- Demonstrated adaptability when faced with unexpected challenges or changes in day-to-day operations by staying calm under pressure and finding creative solutions.
- Conducted regular audits of display merchandise, ensuring accurate pricing information was displayed clearly for customers' benefit.
- Managed inventory effectively, ensuring stock levels were maintained at optimal levels for peak business periods.
- Improved sales conversion rates by utilizing strong product knowledge and persuasive communication skills.
- Exceeded assigned sales targets consistently by building rapport with customers and identifying upselling opportunities.
- Developed loyal customer relationships through exceptional service, resulting in repeat visits and word-of-mouth referrals.
- Maintained a comprehensive understanding of the latest industry trends, products, and technologies to stay ahead of competitors.
Sales Associate
Gap Inc
Milpitas, CA
09.2011 - 08.2015
- Skilled in maintaining organized and optimized inventory systems to ensure product availability and minimize discrepancies
- Implemented effective loss prevention measures to safeguard merchandise and minimize shrinkage
- Demonstrated expertise in creating visually appealing product displays, optimizing sales opportunities, and enhancing overall customer experience.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at the point of purchase.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Bachelor Of Science - Project Management
Colorado Technical University
02.2021 - 03.2023
Skills
Vendor ManagementConfidentialityTime ManagementMeeting Coordination
Inventory Management
Administrative Support
Strategic Planning
Database Administration
Communications management
Business Administration
Event Planning
Cross-Functional Collaboration
Operations Management
Software
WebEx
Slack
Microsoft Outlook
Microsoft Excel
Microsoft PowerPoint
Ariba
Concur
MagentaBuilt
Google Suite
Asana
Trello
Microsoft Project
Timeline
Project Coordinator
T-Mobile
10.2023 - Current
Sr Administrative Assistant
T-Mobile
10.2021 - 10.2023
Bachelor Of Science - Project Management
Colorado Technical University
02.2021 - 03.2023
Sr Merchandising & Operations Expert
T-Mobile
02.2020 - 10.2021
Merchandising & Operations Expert
T-Mobile
03.2018 - 02.2020
Mobile Expert
T-Mobile
08.2015 - 03.2018
Sales Associate
Gap Inc
09.2011 - 08.2015