Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
SalesManager

Cindy Everetts-Lawson

Dayton,OH

Summary

Local resident looking to work towards making our community a wonderful place to live and work. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Focused manager supporting collaborative business strategies for long-term growth and success. Nurtures new and existing relationships through excellent communication, sound judgment and refined negotiation skills. Eager to improve administrative processes and resource coordination to maximize productivity and fiscal returns.

Overview

22
22
years of professional experience

Work History

Full Time Key Holder (Management)

Joann Fabrics
Dayton, OH
11.2021 - Current
  • Oversaw store operations by counting cash drawers, reviewing equipment management and supervising staff.
  • Assisted with team responsibilities by cleaning, managing cash registers and product merchandising.
  • Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
  • Engaged with customers to build rapport and promote long-term loyalty for increased sales.
  • Educated customers about product and service offerings, special deals and newly released offerings to help each person make informed choices.
  • Managed customer needs and delegated tasks to employees for optimal coverage.

Sales Manager

Scentsy, Home
03.2011 - Current
  • 2,500 mo; 25-30 hrs/week
  • Supervisor you can contact: Billie Blanton
  • Provided Customer Service to customers over the telephone, take orders, help customers find product on-line, some sales, data entry
  • Recruited and trained 20 sales people while maintaining my own sales
  • Participates in multi sales and recruiting events
  • Maintains all financial records
  • Handled customer relations issues, enabling quick resolution and client satisfaction.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
  • Managed order cycle to enhance business development and maintain sustainability and customer satisfaction.

Recruiting Operation Office Supervisor/Recruiting Manager

US Census Bureau
Dayton, OH
12.2019 - 08.2020
  • 25.50/hour; 40hrs/week Supervisor you can contact: Angelique Burns-Barrett
  • Supervises and manages Recruiting Assistants
  • Ensures that each geographical area has the needed Recruiting Assistants for meeting our goals
  • Develops and maintains good working relationships with Partnership Specialists for shared events
  • Helps with additional training that the Recruiting Assistants may need
  • Reviews data for hours, mileage, and applicants to determine if the Recruiting Assistants are successfully utilizing their time, while maintaining the needed spreadsheet
  • Assists in developing strategies for finding new opportunities to sign up applicants
  • Perform observations of the Recruiting Assistants to ensure that we have the right people for the job
  • Use positive reinforcement to keep the Recruiting Assistants motivated and on-track to meet our recruiting goals.
  • Accomplished multiple tasks within established timeframes.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.

Assistant Store Manager

Dollar General
10.2008 - 01.2011
  • 16.72/hour; 40-60 hrs/week
  • Supervisor you can contact: Amanda Hampton
  • Highly organized and independent; able to effectively coordinate tasks to accomplish projects with timelines
  • Assisted in data entry, freight deliveries, negatives, and pack away procedures for accurate POS inventory
  • Assigned tasks and projects in time-management reviews
  • Maintained a high level of standards for employee service and knowledge
  • Hired, trained, supervised, motivated and developed employees
  • Responsible for daily and monthly administrative reports
  • Ensured proper cash controls and loss prevention procedures were in place and followed

Office Manager

Rite Rug
08.2006 - 09.2008
  • 15.00/hour; 40-60 hrs/week
  • Supervisor you can contact: Frank Tybeari
  • Dedicated office management professional with experience handling a wide range of administrative, technical and executive-support tasks
  • Skilled relationship builder with the proven ability to work with different personality styles
  • Hired and managed 23 employees
  • Established business relations with vendors and shipping companies
  • Handled all purchasing, inventory, and contract negotiation with vendors.

Office Manager

Sears Home Improvement / American Home Pro
02.2002 - 07.2006
  • 16.50/hour; 40-60 hrs/week
  • Supervisor you can contact: Jenny Pudlo
  • Dedicated office management professional with experience handling a wide range of administrative support tasks
  • Skilled relationship builder with the proven ability to work with different personality styles
  • Hired and managed 52 employees in two different offices
  • Established business relations with vendors and shipping companies
  • Handled all inventory receipt and shipping
  • Created the Office manual and developed procedures
  • Trained in multiple locations

Education

Sinclair Community College
Dayton, OH

Skills

  • Skills Summary for this Opportunity
  • Over 25 years’ experience in providing leadership and supervision with as many as 52 direct reports in areas including Human Resources, Payroll, Office Management, Information Technology and Safety
  • Assist ACOM with generating needed report for the RCC meetings and ACO meetings
  • Manage Recruiting Department and supervised 22 recruiting assistants
  • Good verbal and written communication skills and the ability to interact and communicate effectively with all organizational levels
  • Skills:
  • Microsoft Office (Word, Excel); Outlook, DAPPS, and MOJO
  • Scheduling and Time-Tracking
  • Recruitment and Training
  • Cash Handling and Reconciliation
  • Delegation and Supervision
  • Staff Coaching and Training
  • Computer Proficiency
  • Critical Thinking
  • New Employee Orientation
  • Active Listening
  • Microsoft Excel
  • Social Perceptiveness
  • Microsoft Access
  • Judgment and Decision-Making
  • Inventory Management Strategy
  • Speaking Clearly
  • Inventory Replenishment
  • Persuasive Negotiations
  • Adobe Systems Adobe Acrobat
  • POS Inventory System Operation
  • Managing Customer Needs
  • Time Management
  • Reading Comprehension
  • Microsoft Office
  • Microsoft Windows
  • Effective Customer Communication

Accomplishments

  • Supervised team of 52 staff members.
  • Compiled inventory lists and worked with vendors for product pricing and special orders. Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
  • Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
  • Product Promotion - Up-sold products and motivated customers to upgrade current product plans.
  • Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
  • Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
  • Customer Relations - Earned highest marks for customer satisfaction, company-wide.

Affiliations

CASA/GAL Program Dayton, OH,

  • Society of Human Resource Management

Timeline

Full Time Key Holder (Management)

Joann Fabrics
11.2021 - Current

Recruiting Operation Office Supervisor/Recruiting Manager

US Census Bureau
12.2019 - 08.2020

Sales Manager

Scentsy, Home
03.2011 - Current

Assistant Store Manager

Dollar General
10.2008 - 01.2011

Office Manager

Rite Rug
08.2006 - 09.2008

Office Manager

Sears Home Improvement / American Home Pro
02.2002 - 07.2006

Sinclair Community College

Similar Profiles

CREATE PROFILE
Cindy Everetts-Lawson