Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Cindy Exantus

Margate,Florida

Summary

Innovative professional with expertise in promoting academic, career and social development programs. Possesses excellent communication, problem-solving and organizational skills. Trusted advisor goes extra mile to help individuals succeed. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

12
12
years of professional experience

Work History

Academic Advisor

Dallas College
08.2020 - 04.2023
  • Enhanced student success by developing and implementing comprehensive academic plans.
  • Improved retention rates by providing personalized guidance to students at various stages of their academic journey.
  • Promoted a positive learning environment with effective communication and collaborative problem-solving strategies.
  • Assisted students in identifying career goals and aligning them with appropriate academic programs.

Medical Appointment Scheduler

Signify Health
07.2018 - 03.2020
  • Enhanced patient satisfaction by efficiently scheduling appointments and managing cancellations.
  • Streamlined appointment booking process for increased clinic efficiency and customer satisfaction.
  • Reduced wait times for patients by effectively coordinating with healthcare providers on scheduling adjustments.
  • Assisted in reducing no-shows by implementing reminder calls and appointment confirmation protocols.

Quality Assurance Analyst

Premier Guest Services
09.2013 - 04.2018
  • Enhanced software quality by conducting thorough testing and identifying areas for improvement.
  • Streamlined QA processes for increased efficiency and reduced time spent on redundant tasks.
  • Collaborated with development teams to identify, track, and resolve software defects in a timely manner.
  • Improved product reliability by executing rigorous test plans and ensuring software met established requirements.

Sales Associate

Light House Medical
12.2010 - 06.2013
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

Education

Bachelor of Arts - Psychology

Florida Atlantic University
Boca Raton, FL
05.2015

Skills

  • Career Counseling
  • Curriculum Requirements Expertise
  • Resource Identification
  • Student Development
  • Administrative Abilities
  • Active listening
  • Problem-solving abilities
  • Data analysis
  • Time management
  • Goal setting
  • Critical thinking
  • Creativity in advising

Languages

French
Full Professional

Timeline

Academic Advisor

Dallas College
08.2020 - 04.2023

Medical Appointment Scheduler

Signify Health
07.2018 - 03.2020

Quality Assurance Analyst

Premier Guest Services
09.2013 - 04.2018

Sales Associate

Light House Medical
12.2010 - 06.2013

Bachelor of Arts - Psychology

Florida Atlantic University

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Cindy Exantus