Cindy Faherty
Raleigh,NC
Summary
Over 19 years Personal Protection Equipment Sales Management experience dedicated to achieving profitability and delivering outstanding customer service. Reliable employee with exceptional analytical, organizational and people skills. Strong personal ethics and integrity. Treat each customer as a potential lifetime purchaser. Convey a professional image of honesty, compassion and concern for the needs of my Team Members and customers. Skilled in providing courteous service to customers from diverse socioeconomic and cultural backgrounds. Work well under pressure and deadlines. Highly organized team-builder with strong leadership experience. Excellent communicator seeking a challenging Regional Sales Manager position with the opportunity for professional growth.
Overview
38
38
years of professional experience
Work History
Northeast Sales Manager
Arctic Compressor
08.2022 - Current
- Develop and implemented tailored sales strategies that resonate with each customer's unique needs and challenges
- Pursue sales opportunities for our products focusing on their value as long- term capital assets
- Provide customer product education and demonstrations
- Building strong relationships within the municipal fire sector, becoming a trusted advisor by understanding and addressing specific customer concerns.
- Use our CRM tools to track your sales activities and collaborate with our with internal teams.
- Prepare specs and quotes for Fire Department
- Extensive experience assembling bids packets and completing necessary paperwork in a timely manner
- Research new available fire equipment products and negotiate with vendors to become distributor
- Attend industry events and networking meetings to promote Arctic Compressor, maximize customer interactions and drive revenue growth.
- Coordinate invoicing and equipment delivery to the Fire Department
- Follow-up with Departments to ensure customer satisfaction and generate repeat sales
- Skilled in resolving customer service issues and finding 'Win Win' solutions
- Demonstrated ability to upsell additional products and services
- Skilled in cold-call sales and presentation sales
Mid Atlantic Sales Manager
Haix, North America
01.2015 - 08.2022
- Sales of Fire, EMS, Law Enforcement, Safety and Forestry Footwear
- Manage the following territory PA,NJ,MD,DC,VA,WV,DE
- Weekly, Monthly, Quarterly and Yearly Forecasting/development
- Servicing of existing accounts, obtaining order and establishing new accounts
- Managing and Putting into Place Several Large County Contracts
- Managing GSA Accounts
- Working closely with Dealers and First Responders in arranging the education of our product
- Attendance at regional and/or national trade shows
- Organizing of daily work schedule to call on existing or potential new customers
- Wear test implementation with key accounts control and project management
- Competitive analysis and market research
- Sales Project Updates
- Forecast development and vision for the Mid Atlantic Market, including competitive analysis and market research
- Work with dealers to control stock, customers offers and price list
- Supervision, coaching and training of dealer internal sales representatives
- Summarize customer visits reports daily
- Training and Support maintenance and ongoing economic analysis of dealer network
- Working with distribution regarding special products needs and order processing from Germany
- Planning and controlling of budgetary items within the territory
Sales Manager
1st Out Specialty Vehicles & Equipment
01.2005 - 01.2015
- Sales of Fire, Police and EMS Equipment
- PE product line includes Fire Fighter Gear, Boots, Gloves, Helmets, etc
- Provide customers with proper knowledge, specs and pricing of equipment
Administrator
American Road Line
01.1997 - 01.2005
- Provided administrative support for 5 smaller divisions of ARL, Inc
- Ensured smooth office operations through implementation of organized procedures and effective problem solving
- Assist in preparation of projects documents, proposals, monthly reports, expense reports
General Manager
American Road Line
01.1987 - 01.1997
- Recruited, interviewed, hired, trained and managed personnel
- Administered employees benefits from 401 K, weekly payroll and accounting functions
- Provided initial training in operations and procedures and on-going staff development
Education
2 Years Undergraduate Coursework - Business Major
Lynn University
Boca Raton, FL01.1986
High School Diploma -
Moon Area
Moon Township, PA01.1984
Skills
- Quote Writers
- Microsoft Office (Outlook, Word, Excel & PowerPoint)
Timeline
Northeast Sales Manager
Arctic Compressor
08.2022 - Current
Mid Atlantic Sales Manager
Haix, North America
01.2015 - 08.2022
Sales Manager
1st Out Specialty Vehicles & Equipment
01.2005 - 01.2015
Administrator
American Road Line
01.1997 - 01.2005
General Manager
American Road Line
01.1987 - 01.1997
High School Diploma -
Moon Area
2 Years Undergraduate Coursework - Business Major
Lynn University
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