Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Cindy Felonk

Lockport,IL

Overview

29
29
years of professional experience

Work History

YSL Freelance Make-up Artist

Blue Mercury
Hinsdale, IL
05.2016 - 03.2020
  • Kept up-to-date with style industry standards, trends and techniques to provide optimal aesthetics services to every client.
  • Conducted consultations to understand client's desired outcome and assessed skin type and face structure.
  • Maintained full stock of inventory and properly sanitized makeup tools to avoid spread of infection.
  • Performed full makeup applications to clients per week.

YSL Freelance Make-up Artist

Neiman Marcus, Nordstrom, Saks 5th Avenue
Chicago , Illinois
03.2011 - 05.2016
  • Kept up-to-date with style industry standards, trends and techniques to provide optimal aesthetics services to every client.
  • Conducted consultations to understand client's desired outcome and assessed skin type and face structure.
  • Maintained full stock of inventory and properly sanitized makeup tools to avoid spread of infection.
  • Provided clients with personalized skincare recommendations to support maintenance of healthy skin.
  • Performed full makeup applications to clients per week.

YSL Make-up Artist (part Time on Staff)

Neiman Marcus Michigan Avenue
Chicago , Illinois
06.2004 - 01.2009
  • Kept up-to-date with style industry standards, trends and techniques to provide optimal aesthetics services to every client.
  • Conducted consultations to understand client's desired outcome and assessed skin type and face structure.
  • Maintained full stock of inventory and properly sanitized makeup tools to avoid spread of infection.
  • Performed full makeup applications to clients per week.
  • Provided clients with personalized skincare recommendations to support maintenance of healthy skin.
  • Scheduled onsite and offsite makeup appointments for clientele.
  • Answered phone calls and emails to schedule client appointments.
  • Consistently received positive performance reviews from guests.
  • Maintained regular client list of repeat customers while handling new walk-in clients daily.

Lancôme Counter Manager

Neiman Marcus
Chicago, IL
05.2002 - 06.2004
  • Operated cash register to accurately complete customer financial transactions.
  • Organized sale events and created eye-catching product displays to attract customers
  • Performed daily department re-merchandising, price markdowns, and merchandise transfers.
  • Ticketed, arranged and displayed merchandise to promote sales and cleaned shelves, tables and counters.
  • Performed all stock keeping processes and assisted in replenishing all items as per company policy.
  • Sold merchandise through effective customer service techniques and professional selling skills to reach productivity goals.
  • Communicated regularly with vendors, planners, distributors and buyers regarding stock needs, customer preferences and special events.

Victoria Secret Beauty Store Manager

Victoria Secret
Chicago-Water Tower Place, IL
09.2001 - 05.2002
  • Managed inventory control, cash control and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
  • Approved regular payroll submissions for employees.
  • Rotated merchandise and displays to feature new products and promotions.
  • Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
  • Coached sales associates on product knowledge by using wide variety of training tools.
  • Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
  • Protected store from loss or theft by setting and enforcing clear security policies.

Lancôme Counter Manager

Neiman Marcus
Northbrook, IL
05.2000 - 09.2001
  • Operated cash register to accurately complete customer financial transactions.
  • Organized sale events and created eye-catching product displays to attract customers
  • Trained, coached and motivated 2-person team to achieve personal productivity and company goals and objectives.
  • Performed daily department re-merchandising, price markdowns, and merchandise transfers.
  • Ticketed, arranged and displayed merchandise to promote sales and cleaned shelves, tables and counters.
  • Recommended, selected and helped locate or obtain specific merchandise based on customer needs and desires.
  • Performed all stock keeping processes and assisted in replenishing all items as per company policy.
  • Endorsed products by making recommendations and promoting specials, increasing overall sales
  • Facilitated strategies to present and sell merchandise through regular product demonstrations.
  • Sold merchandise through effective customer service techniques and professional selling skills to reach productivity goals.
  • Communicated regularly with vendors, planners, distributors and buyers regarding stock needs, customer preferences and special events.

Bobbi Brown Make-up Artist (full Time on Staff)

Neiman Marcus
Northbrook, IL
05.1999 - 05.2000
  • Kept up-to-date with style industry standards, trends and techniques to provide optimal aesthetics services to every client.
  • Conducted consultations to understand client's desired outcome and assessed skin type and face structure.
  • Maintained full stock of inventory and properly sanitized makeup tools to avoid spread of infection.
  • Professionally applied makeup to clients per month for outings, proms, weddings, funerals and other special occasions and events.
  • Performed full makeup applications to clients
  • Provided clients with personalized skincare recommendations to support maintenance of healthy skin.
  • Scheduled onsite and offsite makeup appointments for clientele.
  • Employed variety of cosmetics to produce fresh looks, enhance facial features and manage skin tone.
  • Maintained daily sales goal
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Answered phone calls and emails to schedule client appointments.
  • Consistently received positive performance reviews from guests.
  • Maintained regular client list of repeat customers while handling walk-in clients daily.
  • Kept detailed records of customer information and services provided to increase return customers

Senior Art Director

Ambrosi And Associates/the ABD Group
Chicago, Illinois
04.1994 - 05.1999
  • Contributed to creative process through original ideas and inspiration.
  • Researched drawings of characters and environmental elements for inspiration.
  • Collaborated with creative directors to implement artistic vision.
  • Made collateral to support various marketing campaigns and visually communicate concepts.
  • Researched industry trends and evaluated competitive products.
  • Created storyboards, 3D models, animation and visual effects to meet design goals.
  • Managed technological considerations to meet defined goals.
  • Managed client relationships and expectations for creative projects with varying budgets and objectives.
  • Collaborated with production on task list creation to meet overall project goals on time.
  • Anticipated design issues and proved to be proactive in developing effective solutions.
  • Fostered highly communicative, collaborative team culture on visual product projects.
  • Carefully prepared design layouts into prepress files for offset, web and digital printing.
  • Preserved branding standards of assigned accounts.
  • Presented concepts, copy and art during internal and client reviews.

Senior Graphic Designer

Tyndale House Publishers Inc.
Wheaton, IL
03.1992 - 04.1994
  • Developed creative design for print materials, brochures, banners and signs.
  • Created digital image files for use in digital and traditional printing methods.
  • Completed final touches for projects such as images sizes and font selection.
  • Met with customers to present mockups and collect information for adjustments.
  • Employed design fundamentals when selecting typography, composition, layout and color in design work.
  • Worked with clients to gather and define requirements, establish scopes and managing project milestones.
  • Created designs and collaborated with technical team to complete projects.
  • Created broad range of work using various design techniques.
  • Applied creative expertise to present marketing concepts.
  • Developed display, marketing and packaging materials to support product branding strategies.

Graphic Designer

Associates Design And Printing
Northbrook, IL
02.1990 - 03.1992
  • Developed creative design for print materials, brochures, banners and signs.
  • Created digital image files for use in digital and traditional printing methods.
  • Worked with clients to gather and define requirements, establish scopes and managing project milestones.
  • Applied knowledge of production to create high-quality images.
  • Created designs and collaborated with technical team to complete projects.
  • Employed design fundamentals when selecting typography, composition, layout and color in design work.
  • Created broad range of work using various design techniques.
  • Developed display, marketing and packaging materials to support product branding strategies.
  • Applied creative expertise to present marketing concepts.
  • Built corporate brands by designing cohesive looks between elements such as logos and letterheads.
  • Created and updated trend boards, investigated changing conditions and recommended strategic adoptions to capitalize on projected changes.
  • Completed final touches for projects such as images sizes and font selection.

Art Director

Marshall Fields & Company
Chicago, IL
08.1989 - 03.1990
  • Contributed to creative process through original ideas and inspiration.
  • Collaborated with creative directors to implement artistic vision.
  • Presented concepts, copy and art during internal and client reviews.
  • Made collateral to support various marketing campaigns and visually communicate concepts.
  • Created storyboards, 3D models, animation and visual effects to meet design goals.
  • Researched drawings of characters and environmental elements for inspiration.
  • Collaborated with production on task list creation to meet overall project goals on time.
  • Developed artistic visual products while working within defined technical constraints.
  • Anticipated design issues and proved to be proactive in developing effective solutions.
  • Carefully prepared design layouts into prepress files for offset, web and digital printing.
  • Preserved branding standards of assigned accounts.

Education

Bachelor of Arts - Design And Visual Communications

Northern Illinois University
DeKalb, IL
08.1989

Skills

  • Problem Anticipation and Resolution
  • Manual and Finger Dexterity
  • Recordkeeping
  • Customer Consulting
  • Makeup Application
  • Presentations and Demonstrations
  • Eyebrow Shaping
  • Work Station Cleaning
  • Beauty Treatment Recommendation
  • Color Matching
  • Special Event Orders
  • Beauty Transformations
  • Consultative Techniques
  • Photography Shoots
  • Fashion Shows
  • Suggestive Selling
  • Cosmetology Principles Knowledge
  • Retail Inventory Management
  • Skin Type Assessments
  • Trend Tracking
  • Makeovers
  • Detail-Orientated
  • Originality and Creativity

Additional Information

I also currently work as an Actor and Model for various agencies

Timeline

YSL Freelance Make-up Artist

Blue Mercury
05.2016 - 03.2020

YSL Freelance Make-up Artist

Neiman Marcus, Nordstrom, Saks 5th Avenue
03.2011 - 05.2016

YSL Make-up Artist (part Time on Staff)

Neiman Marcus Michigan Avenue
06.2004 - 01.2009

Lancôme Counter Manager

Neiman Marcus
05.2002 - 06.2004

Victoria Secret Beauty Store Manager

Victoria Secret
09.2001 - 05.2002

Lancôme Counter Manager

Neiman Marcus
05.2000 - 09.2001

Bobbi Brown Make-up Artist (full Time on Staff)

Neiman Marcus
05.1999 - 05.2000

Senior Art Director

Ambrosi And Associates/the ABD Group
04.1994 - 05.1999

Senior Graphic Designer

Tyndale House Publishers Inc.
03.1992 - 04.1994

Graphic Designer

Associates Design And Printing
02.1990 - 03.1992

Art Director

Marshall Fields & Company
08.1989 - 03.1990

Bachelor of Arts - Design And Visual Communications

Northern Illinois University

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Cindy Felonk