Cindy Felonk
Lockport,IL
Overview
29
29
years of professional experience
Work History
YSL Freelance Make-up Artist
Blue Mercury
Hinsdale, IL
05.2016 - 03.2020
- Kept up-to-date with style industry standards, trends and techniques to provide optimal aesthetics services to every client.
- Conducted consultations to understand client's desired outcome and assessed skin type and face structure.
- Maintained full stock of inventory and properly sanitized makeup tools to avoid spread of infection.
- Performed full makeup applications to clients per week.
YSL Freelance Make-up Artist
Neiman Marcus, Nordstrom, Saks 5th Avenue
Chicago , Illinois
03.2011 - 05.2016
- Kept up-to-date with style industry standards, trends and techniques to provide optimal aesthetics services to every client.
- Conducted consultations to understand client's desired outcome and assessed skin type and face structure.
- Maintained full stock of inventory and properly sanitized makeup tools to avoid spread of infection.
- Provided clients with personalized skincare recommendations to support maintenance of healthy skin.
- Performed full makeup applications to clients per week.
YSL Make-up Artist (part Time on Staff)
Neiman Marcus Michigan Avenue
Chicago , Illinois
06.2004 - 01.2009
- Kept up-to-date with style industry standards, trends and techniques to provide optimal aesthetics services to every client.
- Conducted consultations to understand client's desired outcome and assessed skin type and face structure.
- Maintained full stock of inventory and properly sanitized makeup tools to avoid spread of infection.
- Performed full makeup applications to clients per week.
- Provided clients with personalized skincare recommendations to support maintenance of healthy skin.
- Scheduled onsite and offsite makeup appointments for clientele.
- Answered phone calls and emails to schedule client appointments.
- Consistently received positive performance reviews from guests.
- Maintained regular client list of repeat customers while handling new walk-in clients daily.
Lancôme Counter Manager
Neiman Marcus
Chicago, IL
05.2002 - 06.2004
- Operated cash register to accurately complete customer financial transactions.
- Organized sale events and created eye-catching product displays to attract customers
- Performed daily department re-merchandising, price markdowns, and merchandise transfers.
- Ticketed, arranged and displayed merchandise to promote sales and cleaned shelves, tables and counters.
- Performed all stock keeping processes and assisted in replenishing all items as per company policy.
- Sold merchandise through effective customer service techniques and professional selling skills to reach productivity goals.
- Communicated regularly with vendors, planners, distributors and buyers regarding stock needs, customer preferences and special events.
Victoria Secret Beauty Store Manager
Victoria Secret
Chicago-Water Tower Place, IL
09.2001 - 05.2002
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Approved regular payroll submissions for employees.
- Rotated merchandise and displays to feature new products and promotions.
- Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
- Coached sales associates on product knowledge by using wide variety of training tools.
- Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
- Protected store from loss or theft by setting and enforcing clear security policies.
Lancôme Counter Manager
Neiman Marcus
Northbrook, IL
05.2000 - 09.2001
- Operated cash register to accurately complete customer financial transactions.
- Organized sale events and created eye-catching product displays to attract customers
- Trained, coached and motivated 2-person team to achieve personal productivity and company goals and objectives.
- Performed daily department re-merchandising, price markdowns, and merchandise transfers.
- Ticketed, arranged and displayed merchandise to promote sales and cleaned shelves, tables and counters.
- Recommended, selected and helped locate or obtain specific merchandise based on customer needs and desires.
- Performed all stock keeping processes and assisted in replenishing all items as per company policy.
- Endorsed products by making recommendations and promoting specials, increasing overall sales
- Facilitated strategies to present and sell merchandise through regular product demonstrations.
- Sold merchandise through effective customer service techniques and professional selling skills to reach productivity goals.
- Communicated regularly with vendors, planners, distributors and buyers regarding stock needs, customer preferences and special events.
Bobbi Brown Make-up Artist (full Time on Staff)
Neiman Marcus
Northbrook, IL
05.1999 - 05.2000
- Kept up-to-date with style industry standards, trends and techniques to provide optimal aesthetics services to every client.
- Conducted consultations to understand client's desired outcome and assessed skin type and face structure.
- Maintained full stock of inventory and properly sanitized makeup tools to avoid spread of infection.
- Professionally applied makeup to clients per month for outings, proms, weddings, funerals and other special occasions and events.
- Performed full makeup applications to clients
- Provided clients with personalized skincare recommendations to support maintenance of healthy skin.
- Scheduled onsite and offsite makeup appointments for clientele.
- Employed variety of cosmetics to produce fresh looks, enhance facial features and manage skin tone.
- Maintained daily sales goal
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Answered phone calls and emails to schedule client appointments.
- Consistently received positive performance reviews from guests.
- Maintained regular client list of repeat customers while handling walk-in clients daily.
- Kept detailed records of customer information and services provided to increase return customers
Senior Art Director
Ambrosi And Associates/the ABD Group
Chicago, Illinois
04.1994 - 05.1999
- Contributed to creative process through original ideas and inspiration.
- Researched drawings of characters and environmental elements for inspiration.
- Collaborated with creative directors to implement artistic vision.
- Made collateral to support various marketing campaigns and visually communicate concepts.
- Researched industry trends and evaluated competitive products.
- Created storyboards, 3D models, animation and visual effects to meet design goals.
- Managed technological considerations to meet defined goals.
- Managed client relationships and expectations for creative projects with varying budgets and objectives.
- Collaborated with production on task list creation to meet overall project goals on time.
- Anticipated design issues and proved to be proactive in developing effective solutions.
- Fostered highly communicative, collaborative team culture on visual product projects.
- Carefully prepared design layouts into prepress files for offset, web and digital printing.
- Preserved branding standards of assigned accounts.
- Presented concepts, copy and art during internal and client reviews.
Senior Graphic Designer
Tyndale House Publishers Inc.
Wheaton, IL
03.1992 - 04.1994
- Developed creative design for print materials, brochures, banners and signs.
- Created digital image files for use in digital and traditional printing methods.
- Completed final touches for projects such as images sizes and font selection.
- Met with customers to present mockups and collect information for adjustments.
- Employed design fundamentals when selecting typography, composition, layout and color in design work.
- Worked with clients to gather and define requirements, establish scopes and managing project milestones.
- Created designs and collaborated with technical team to complete projects.
- Created broad range of work using various design techniques.
- Applied creative expertise to present marketing concepts.
- Developed display, marketing and packaging materials to support product branding strategies.
Graphic Designer
Associates Design And Printing
Northbrook, IL
02.1990 - 03.1992
- Developed creative design for print materials, brochures, banners and signs.
- Created digital image files for use in digital and traditional printing methods.
- Worked with clients to gather and define requirements, establish scopes and managing project milestones.
- Applied knowledge of production to create high-quality images.
- Created designs and collaborated with technical team to complete projects.
- Employed design fundamentals when selecting typography, composition, layout and color in design work.
- Created broad range of work using various design techniques.
- Developed display, marketing and packaging materials to support product branding strategies.
- Applied creative expertise to present marketing concepts.
- Built corporate brands by designing cohesive looks between elements such as logos and letterheads.
- Created and updated trend boards, investigated changing conditions and recommended strategic adoptions to capitalize on projected changes.
- Completed final touches for projects such as images sizes and font selection.
Art Director
Marshall Fields & Company
Chicago, IL
08.1989 - 03.1990
- Contributed to creative process through original ideas and inspiration.
- Collaborated with creative directors to implement artistic vision.
- Presented concepts, copy and art during internal and client reviews.
- Made collateral to support various marketing campaigns and visually communicate concepts.
- Created storyboards, 3D models, animation and visual effects to meet design goals.
- Researched drawings of characters and environmental elements for inspiration.
- Collaborated with production on task list creation to meet overall project goals on time.
- Developed artistic visual products while working within defined technical constraints.
- Anticipated design issues and proved to be proactive in developing effective solutions.
- Carefully prepared design layouts into prepress files for offset, web and digital printing.
- Preserved branding standards of assigned accounts.
Education
Bachelor of Arts - Design And Visual Communications
Northern Illinois University
DeKalb, IL08.1989
Skills
- Problem Anticipation and Resolution
- Manual and Finger Dexterity
- Recordkeeping
- Customer Consulting
- Makeup Application
- Presentations and Demonstrations
- Eyebrow Shaping
- Work Station Cleaning
- Beauty Treatment Recommendation
- Color Matching
- Special Event Orders
- Beauty Transformations
- Consultative Techniques
- Photography Shoots
- Fashion Shows
- Suggestive Selling
- Cosmetology Principles Knowledge
- Retail Inventory Management
- Skin Type Assessments
- Trend Tracking
- Makeovers
- Detail-Orientated
- Originality and Creativity
Additional Information
I also currently work as an Actor and Model for various agencies
Timeline
YSL Freelance Make-up Artist
Blue Mercury
05.2016 - 03.2020
YSL Freelance Make-up Artist
Neiman Marcus, Nordstrom, Saks 5th Avenue
03.2011 - 05.2016
YSL Make-up Artist (part Time on Staff)
Neiman Marcus Michigan Avenue
06.2004 - 01.2009
Lancôme Counter Manager
Neiman Marcus
05.2002 - 06.2004
Victoria Secret Beauty Store Manager
Victoria Secret
09.2001 - 05.2002
Lancôme Counter Manager
Neiman Marcus
05.2000 - 09.2001
Bobbi Brown Make-up Artist (full Time on Staff)
Neiman Marcus
05.1999 - 05.2000
Senior Art Director
Ambrosi And Associates/the ABD Group
04.1994 - 05.1999
Senior Graphic Designer
Tyndale House Publishers Inc.
03.1992 - 04.1994
Graphic Designer
Associates Design And Printing
02.1990 - 03.1992
Art Director
Marshall Fields & Company
08.1989 - 03.1990
Bachelor of Arts - Design And Visual Communications
Northern Illinois University