Summary
Overview
Work History
Education
Skills
Extra
Timeline
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Cindy Fortenberry

Hoover,AL

Summary

Personable with proven history of improving effectiveness of workplace communication and coordination. Computer-literate professional adapts quickly to new software and programs. Bringing strong written and verbal communication skills and proficiency in recordkeeping.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

22
22
years of professional experience

Work History

Office Services Specialist 111

UAB Hospital
11.2021 - Current
  • Work in multiple office, TEE lab. MRI, Echo Lab Out Patient Clinic.
  • Managed front desk area by welcoming and greeting visitors and responding to in-person requests.
  • Proven ability to learn quickly and adapt to new situations.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Learned and adapted quickly to new technology and software applications.
  • Receive Echo Orders from Physicians
  • Schedule New Patients
  • Order Medical and Office Supplies
  • Dailey Schedules of Sonographers

Concierge/Administrative Clerk

Ross Bridge Resort & Spa
12.2020 - 10.2021
  • This position requires detail oriented, ability to work well in a fast-paced environment, under pressure without immediate supervision.
  • Provided exceptional customer service to diverse clientele, fostering an atmosphere of exclusivity and respect.
  • This spa is extremely busy and requires ability to multi task, and handle heavy call volumes.
  • Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
  • Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
  • Maximized guest satisfaction by promptly addressing concerns and resolving issues.

Registrar/Administrative Assistant

Hoover City Schools
07.2017 - 06.2019
    • Registered new students.
    • Set up tours for new family's coming into the school system.
    • Requested school records for new students, sent records for students withdrawing.
    • Maintained school database of grading, activities, schedules and attendance.
    • Generated report cards and transcripts for every student.
    • Preformed inventory management and control and requisitioned school supplies and equipment as needed.
    • Managed copiers, order supplies and maintenance as needed.
    • Provide customer service to visitors, parents and staff.
    • Scheduled appointment's, meetings and travel arrangements for Administration.
    • Generated reports, spreadsheets, etc for Administration.
    • Reviewed resumes for prospective new employment.
    • Arranged rapid office equipment repair and maintenance with vendors Sorted and distributed office mail and recorded incoming shipments for corporate records.

Office Secretary

Baldwin County Schools
06.2003 - 06.2017
    • Provided clerical support to company employees by copying, faxing and filing documents.
    • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
    • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
    • Restocked supplies and placed purchase orders to maintain adequate stock levels.
    • Assist school management in performing daily administrative tasks.
    • Oversee processes for dealing with mail, ensuring items are properly circulated
    • Input and manage bus routes, car pickup and field trips.
    • Enhanced projects with efficient schedules, coordinated related documents and organized resources to support unique demands

Education

High School Diploma -

Tarrant Hight School
Tarrant
05.1985

Skills

  • Calendar Management
  • Problem Solving
  • Service-Oriented
  • Team Collaboration
  • Verbal and Written Communication
  • Attention to Detail
  • Microsoft Office
  • Self-Motivated
  • Data Entry
  • Office Supply Management
  • Multitasking and Prioritization

Extra

June of 2024 I successfully started my own Travel Business

Cindy's Enchanted Vacations

I am very proud of this.

This in now way gets in the way of my Full Time Job

It is a fun extra activity that I enjoy on my own time.

Timeline

Office Services Specialist 111

UAB Hospital
11.2021 - Current

Concierge/Administrative Clerk

Ross Bridge Resort & Spa
12.2020 - 10.2021

Registrar/Administrative Assistant

Hoover City Schools
07.2017 - 06.2019

Office Secretary

Baldwin County Schools
06.2003 - 06.2017

High School Diploma -

Tarrant Hight School

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