Cindy Fountain
DoorDash
Arlington,USA
1
Language
1
Certification
11
years of professional experience
State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support.
Work History
DoorDash Driver
1 Year 3 Months- Delivered food orders promptly, ensuring customer satisfaction and adherence to quality standards.
- Navigated efficiently using GPS technology to optimize delivery routes and minimize wait times.
- Maintained communication with customers regarding order status and resolved issues effectively.
- Assisted in training new drivers on best practices for delivery efficiency and customer service.
Certified Nursing Assistant
1 Year 1 Month- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Delivered compassionate patient care, assisting with daily living activities and ensuring comfort.
- Collaborated with multidisciplinary teams to create and implement individualized care plans.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Improved patient satisfaction with empathetic listening and addressing concerns promptly.
- Supported needs of 15+ residents under long-term care.
Cashier
7 Months- Greeted customers and promptly addressed needs to enhance shopping experience.
- Developed relationships with customers, fostering loyalty and repeat business.
- Built relationships with customers to encourage repeat business.
- Adapted schedule and took on extra shifts to support store operations.
- Processed customer transactions efficiently and accurately using point-of-sale systems.
- Operated pizza ovens and preparation equipment with precision and care.
- Created a variety of pizzas using fresh ingredients, ensuring quality and consistency.
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
Delivery Expert/ Customer Service
3 Months- Collaborated with team members to efficiently complete work and achieve top hauls
- Consistently provided friendly service to promote better customer engagement
- Assisted customers with purchases, item location, and joining reward programs to enhance loyalty and satisfaction
- Delivered food to customer.
- Assembled food orders while maintaining appropriate portion control
- Communicated with all team members to navigate job duties and complete daily tasks Closely followed protocols for emergency situations, maintaining calmness and efficiency Restocked, arranged and organized merchandise in front lanes to drive product sales
- Interacted courteously with customers to ensure quality service delivery
- Assembled food orders according to portion guidelines
- Delivered food orders to customers at their tables, ensuring timely service.
CNA
2 Months- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations. Assisted with feeding and monitored intake to help patients achieve nutritional objectives. Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Facilitated group activities to enhance mood, promote memory retention, and provide engaging entertainment for patients.
- Provided compassionate care to residents in assisted living facility. in assisted living facility and delivered high-quality support to meet needs.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Coordinated communication between nursing staff, patients, and families to ensure clear understanding of care plans.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
Cashier
5 Months- Greeted customers entering store and addressed their needs to enhance shopping experience.
- Cultivated customer relationships to foster loyalty and repeat visits.
- Built relationships with customers to encourage repeat business.
- Adapted schedule to support business operations and extra shifts to meet business needs.
CNA
2 Months- Assisted patients during ambulation to prevent injuries.
- Assisted patients during ambulation, ensuring safety and preventing injuries.
- Observed patients awaiting therapy or transportation to note needs and handle situations appropriately.
- Documented patient cases with timely updates in computer system, enhancing continuity of care.
- Documented each patient case with updates in computer system.
- Communicated with physicians to relay critical updates on patient care, facilitating informed decision-making.
CNA, Covid Testing
2 Months- Managed in-person and curbside patient registration, ensuring smooth processing for efficient service.
- Collected and processed patient samples for COVID-19 testing, contributing to timely diagnosis and care.
- Followed company protocols to don and doff personal protective equipment (PPE) before and after patient interactions.
- Disinfected tools, equipment and surfaces between patients.
- Oversaw in-person and curbside patient registration and processing.
- Delivered COVID-19 FAQs and educational materials to patrons and employees, enhancing awareness and understanding.
- Provided COVID-19 FAQs and educational material to patrons and employees.
- Completed necessary reports and documentation on time and to specifications.
CNA
3 Months- Provided compassionate support to clients in various healthcare settings. with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vital assessments.
- Facilitated personal hygiene management, feeding and ambulation.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
- Oversaw and maintained patients' rooms, group living areas and nurse stations.
- Assisted patients with personal hygiene routines to maintain cleanliness and comfort. management, feeding and ambulation.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
TNA/CNA
3 Months- Assisted with feeding and monitored intake to help patients achieve nutritional objectives. Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing. Cared for residents in assisted living facility and delivered high-quality support to meet all needs. Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment. Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
- Provided assistance and support to clients with various health conditions. with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Facilitated group activities to enhance patient mood, support memory retention, and provide engaging entertainment.
- Supported patient mobility by transferring individuals to and from beds, organizing wheelchairs, and preparing necessary assistive devices.
- Monitored and recorded patient vital signs, including temperature and blood pressure. such as temperature, blood pressure and blood sugar levels.
- Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
Direct Care Worker
10 Months- Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
- Monitored client vital signs closely to ensure their health and safety. on client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
- Maintained clean, safe and well-organized patient environment.
- Documented vitals, behaviors and medications in client medical records.
- Documented patient health status changes and progress, ensuring healthcare team remained informed for effective care.
- Remained alert to problems or health issues of clients and competently responded. Helped clients with hygiene-related tasks such as brushing teeth, bathing, grooming and toileting. Administered medication according to physician instructions.
- Educated patients on proper and safe use of ambulation assistive devices, promoting independence and mobility.
- Documented residents' behavior in terms of mental status, sleeping and eating patterns in medical record books.
- Planned, prepared and served meals and snacks according to prescribed diets. Worked to improve and enhance patient lives through effective and compassionate care. Executed errands for customers, including grocery shopping and picking up essential items. for customers, including shopping, and picking up other necessities.
Direct Care Worker
3 Months- Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
- Kept a close eye on client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
- Increased level of independence by providing daily undertakings that promote self-management by assisting consumers in their daily personal tasks including bathing and dressing.
- Assisted clients with bathing and personal grooming to enhance their daily living skills.
- Monitored client vital signs closely to ensure health stability. on client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
- Recognized and reported abnormalities and/or changes in patients' health status to case manager.
- Assisted family members in planning nutritious meals to support client health. plan healthy meals, purchase ingredients and cook meals to provide adequate nutrition for client wellbeing.
- Offered social support by transporting individuals to events and activities, in addition to medical appointments and shopping trips.
- Arranged and provided transportation for clients to medical appointments. clients to medical appointments.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Enhanced client independence by facilitating daily personal tasks, including bathing and dressing, to promote self-management.
Direct Care Worker
2 Months- Maintained clean personal areas and prepared nutritious meals to enhance client health and well-being
- Provided safe mobility support to help patients move around personal and public spaces
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs
- Kept household areas clean and well-stocked while managing errands, laundry, and grocery shopping to ensure client comfort and convenience
- Offered social support by transporting individuals to events and activities, in addition to medical appointments and shopping trips
- Assisted family members in planning and preparing healthy meals to promote adequate nutrition for client well-being
- Kept patients mentally alert by entertaining, conversing and reading aloud to patients Completed errands for clients, including shopping and picking up necessities for customers, including shopping, and picking up other necessities Monitored progress and documented any patient health status changes, keeping healthcare team updated Remained alert to problems or health issues of clients and competently responded
Certified Nursing Assistant in Training
2 Months- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy
- Facilitated activities of daily living, enhancing patient comfort through personal hygiene management, feeding, and ambulation support
- Provided compassionate care to clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy
- Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision
- Transported patients safely between rooms and appointments, maintaining comfort and minimizing stress during transitions
Direct Care Worker
9 Months- Maintained clean personal areas and prepared healthy meals to support client nutritional needs
- Offered social support by transporting individuals to events and activities, in addition to medical appointments and shopping trips
- Provided safe mobility support to help patients move around personal and public spaces
- Monitored client vital signs regularly to identify any changes in health status., administered medications and tracked behaviors to keep healthcare supervisor well-informed
- Assisted clients with bathing and personal grooming to enhance self-esteem and promote overall wellness
- Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients
- Maintained clean, safe and well-organized patient environment
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels
- Helped clients maintain optimal health by overseeing medication administration and all doctor's appointments
- Tracked patient health status changes and documented progress to ensure healthcare team remained informed
- Maintained vigilance in observing clients for any signs of health problems or issues. and competently responded Assessed individual client needs to provide tailored support and services. and provided most appropriate level of services to ensure well-being Supervised daily activities and provided assistance when needed
- Monitored and assisted residents through individual service plans modulated by the facility
- Administered medication according to physician instructions
- Coordinated and attended medical appointments with clients to ensure timely healthcare access. to medical appointments
- Recorded detailed observations of residents' behavior, including mental status and daily patterns. in terms of mental status, sleeping and eating patterns in medical record books
- Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers
Crew Member
7 Months- Collaborated with team members to achieve efficient workflows and maximize haul results
- Consistently provided friendly service to promote better customer engagement
- Assisted customers with purchases, locating items, and enrolling in reward programs to enhance loyalty and satisfaction
- Examined bills for accuracy and authenticity to prevent fraud. with counterfeit pens and examined coins to spot and refuse foreign currency
- Delivered friendly service to enhance customer experience and satisfaction. friendly service to promote better customer engagement
- Communicated with all team members to navigate job duties and complete daily tasks Closely followed protocols for emergency situations, maintaining calmness and efficiency Restocked, arranged and organized merchandise in front lanes to drive product sales
- Engaged with customers to provide friendly service and ensure a positive shopping experience
- Assembled food orders to ensure consistent portion sizes
Education
High School Diploma
High school diploma or GED
Skills
Patient monitoring
Medication management
Diabetes management
CNA management
Long-term care facility experience
Home health
In-home healthcare experience
Compassionate care
First Aid and Safety Patient assistance
Emergency procedures
Call light response (emergency response procedures)
Critical care (emergency response procedures)
Patient charting
Clinical Documentation Meeting planning
Medical terminology
Electronic health records (EHR) management
Health promotion
Patient care regulations
Safe patient lifting practices
Toileting assistance
Bathing assistance
Personal care
Gait belt
Physical support
Laundry
Meal preparation
Shaving (patient care)
Oral hygiene
Nail care
Skincare
Denture care
Bed linen changing
Bed making
Bedpan use
Portable toilets
Diaper changing
Urinal use
Urinary drainage unit
Patient incontinence care assistance
Assisting with ADLs
Physical endurance
Fall protection protocols
Safety hazard identification
Abuse prevention policies
Healthcare privacy
Cognitive support
Anatomy knowledge
Geriatrics
Community care (work setting)
Route optimization
Logistics management
Computer literacy
Task management
Interpersonal skills
Customer communication
Customer service
Customer satisfaction enhancement
Teamwork
Collaborative teamwork
Problem-solving
Basic math
English
Moving
Crisis intervention
CPR
Hospital experience
Nursing home experience
Long-term care experience
Working with seniors
Task management
Hoyer lift
Community care (work setting)
Bed making
Bedpan use
Interpersonal skills
Medication management
Working with seniors
Customer service
Basic math
CPR
Hospital experience
Nursing home experience
Bathing assistance
Teamwork
Collaborative teamwork
Problem-solving
Certification
Driver's License, First Aid Certification, CPR Certification, BLS Certification, CNA, Geriatric Nursing Assistant, CNA II, State Tested Nursing Assistant
Languages
English
Timeline
Certified Nursing Assistant
Gallaway Health And Rehab
07.2025 - 08.2026Read More
DoorDash Driver
DoorDash
05.2025 - CurrentRead More
Delivery Expert/ Customer Service
Domino's
11.2024 - 02.2025Read More
Cashier
S & H Mart
10.2024 - 05.2025Read More
CNA
St Dominic Villa
12.2023 - 02.2024Read More
Cashier
Dollar Tree
03.2023 - 08.2023Read More
CNA
UW Health Rehabilitation Hospital
11.2021 - 01.2022Read More
CNA, Covid Testing
Acelerated Labs
09.2021 - 11.2021Read More
CNA
Lancaster Health Services
06.2021 - 09.2021Read More
TNA/CNA
Greenleaf
11.2020 - 02.2021Read More
Direct Care Worker
CHS Group
01.2020 - 11.2020Read More
Direct Care Worker
Comforcare Home Care
01.2020 - 04.2020Read More
Direct Care Worker
Front Porch Living Home Care
10.2019 - 12.2019Read More
Certified Nursing Assistant in Training
Medilodge Of Howell
07.2019 - 09.2019Read More
Direct Care Worker
Penfield Premiere
06.2017 - 03.2018Read More
Crew Member
McDonald's
06.2015 - 01.2016Read More
South Central Michigan Virtual
High School Diploma
Read More