Summary
Overview
Work History
Education
Skills
Timeline
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Cindy Freeman

Chattanooga,TN

Summary

Results-driven Sales Team Leader with proven expertise in building strong teams and motivating exceptional sales results. Ambitious in pursuing opportunities to expand client base and increase group revenue. Expert in building connections and servicing accounts. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

25
25
years of professional experience

Work History

Sales Team Leader

Belk
09.2001 - Current
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Participated in store meetings and product training sessions to understand and sell items.
  • Set ambitious sales goals and motivated strong performance to keep team growing effectively.
  • Provided exceptional customer service to foster client loyalty and satisfaction.
  • Worked closely with other departments to understand full scope of available offerings and provide top-notch salesmanship to customers.
  • Worked closely with high-profile customers needing special assistance to resolve complaints and develop customized solutions meeting unique requirements.
  • Monitored sales team performance and provided constructive feedback.
  • Maintained store visual standards by setting up window and interior displays to merchandising guidelines.
  • Expanded company customer base and cemented market presence by implementing strategic sales plans.
  • Handled cash register operations and customer transactions to process payments.
  • Trained, coached, and mentored new sales associates for maximum performance.
  • Kept detailed track of sales and customer information in company system.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Supported stores conducting sales promotions and special events.
  • Processed and stocked merchandise in accordance with store standards.
  • Greeted customers and provided product advice to increase sales.
  • Performed inventory control procedures to manage stock.
  • Developed and maintained knowledge of current sales and promotions.

Sales Manager

Cato
08.1998 - 03.2001
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
  • Met with clients, delivering presentations, and educating on product and service features and offerings.
  • Managed accounts to retain existing relationships and grow share of business.
  • Facilitated business by implementing practical networking techniques.
  • Established and cultivated solid business relationships with new or existing customers.
  • Compiled and analyzed data to determine approaches to improve sales and performance.

Education

Diploma - Business

Papillion La Vista Senior High School
Papillion, NE
05.1982

Skills

  • Process Improvement Initiatives
  • Sales Initiatives
  • Inventory Oversight
  • Team Meetings
  • Client Needs Assessment
  • Employee Performance Reviews
  • Time Management
  • Analyzing Trends
  • Shipping and Receiving
  • Customer Service and Assistance

Timeline

Sales Team Leader

Belk
09.2001 - Current

Sales Manager

Cato
08.1998 - 03.2001

Diploma - Business

Papillion La Vista Senior High School

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Cindy Freeman