Dependable and hardworking, works well independently to handle assignments. job functions. experience in customer service and being able to multi task.
Overview
19
19
years of professional experience
Work History
Team Associate
Walmart Supercenter
04.2016 - 05.2022
Greeted and assisted customers, operated register, checked in vendors, stocked merchandise, zoned departments, used handheld to print price labels and inventory prep labels
Assistant Manager/ Temporary Manager
Dollar General
03.2012 - 04.2016
Opened and closed store, prepared employee schedules, prepared bank deposits, paperwork, and payroll
Handled bank errands, checked in vendors, handled returns and exchanges, and register voids
Handled phone calls, phone conference calls, and attended manager meetings, greeted customers, and assisted them when needed
Stocked merchandise, and unloaded truck
Nurse Aide
Mental Health Center
02.2009 - 03.2012
Assisted with activities of daily living for hair care, oral care, and dressing
Managed basic housekeeping to keep patient areas clean, safe, and healthy
3rd Key Holder
Bills Dollar
01.2006 - 02.2009
Delegated tasks to oversee store opening and closing functions
Managed cash drawer drops and prepared daily bank deposits to secure finances
Performed recovery and sanitizing protocols to maintain store appearance and safety
Oversaw operations to maintain visual, replenishment, and cleanliness standards
Reviewed backend operations to check safety, organization, and preparations for restocking
Reported suspicious behavior or inventory issues to support loss prevention
Investigated customer complaints and offered creative solutions to resolve concerns and maintain loyalty
Responded politely to customer inquiries and assisted each person with locating products meeting specific needs
Assigned work schedules to staff and trained employees in product knowledge
Provided customer service by greeting and assisting customers and responding to customer inquiries and complaints
Sales Associate
Walmart
02.2003 - 01.2006
Used POS system to scan customer purchases, calculate prices, and process transactions
Provided accurate information to help customers quickly navigate store and acquire items for purchase
Processed customer orders and checked carts for additional merchandise
Assisted with store recovery to maintain clean and organized sales floor throughout shift
Monitored aisles, restocked store shelves, organized store products, and cleaned spills