Cindy Garcia
Avenel,NJ
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Title Clerk
Sansone Auto Mall
01.2023 - Current
- Prepared tax and title documents to submit legal transfer work to DMV.
- Analyzed title documents to identify potential issues and resolve any discrepancies.
- Maintained confidentiality and security of personal information to protect customer privacy and prevent identity theft.
- Performed data entry and other administrative tasks to keep records and files organized and accurate.
- Examined and verified over 75 titles weekly.
Service Cashier
Sansone Auto Mall
09.2021 - 12.2022
- Liaised between service manager and service team by greeting customers and answering calls to promote smooth transition of service functions.
- Printed repair orders, parts invoices, bills and itemized lists to show amount due and collected from customer in cash, check or authorized charge account.
- Maintained knowledge and understanding of extended service policies to accurately process extended warranty payments for repair orders.
- Performed cash, card and check transactions to complete customer purchases.
Cashier
Wine Chateau
07.2020 - 06.2021
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Guest Services Representative Lead
RPM Raceway
11.2015 - 08.2019
- Resolved escalated customer service inquiries and complaints to maintain satisfaction.
- Coached and mentored service representatives to deliver polite, professional customer interactions.
- Handled day-to-day customer contact via phones, faxes, and emails.
- Assisted guests with check-ins, account inquiries and any additional services needed.
Education
Some College (No Degree) - Criminal Justice
Saint Peter's University
Jersey City, NJSome College (No Degree) - Criminal Justice
Middlesex County College
Edison, NJSkills
- Analytical Skills
- Clerical Support
- Government Standards
- Microsoft Word
- Multi-Tasking and Prioritization
- Job Training
- Customer Relations Skills
- Attentive and Observant
Languages
Spanish
Native or Bilingual
Timeline
Title Clerk
Sansone Auto Mall
01.2023 - Current
Service Cashier
Sansone Auto Mall
09.2021 - 12.2022
Cashier
Wine Chateau
07.2020 - 06.2021
Guest Services Representative Lead
RPM Raceway
11.2015 - 08.2019
Some College (No Degree) - Criminal Justice
Saint Peter's University
Some College (No Degree) - Criminal Justice
Middlesex County College
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