Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Cindy Garcia

laveen,AZ

Summary

Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Supervisor/Manager

Walgreens
LAVEEN, AZ
10.2022 - Current
  • Provided guidance and direction to subordinates regarding job duties and responsibilities.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.
  • Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
  • Negotiated with vendors and suppliers to secure advantageous terms and pricing.
  • Responded to customer questions regarding products, prices and availability.
  • Identified needs of customers promptly and efficiently.

BAKER

Sams Club
Phoenix, AZ
03.2017 - 05.2022
  • Operated ovens and other equipment to bake products according to established recipes.
  • Placed orders for additional supplies when necessary based on production needs.
  • Monitored temperature of ovens and adjusted accordingly to maintain consistency in baking times.
  • Provided customer service by answering questions about menu items or taking orders from customers.
  • Decorated cakes with icing, sprinkles and other edible decorations.
  • Cleaned work areas, utensils, equipment and surfaces between batches of products.

Supervisor/Manager

Kmart, Sears Holding
Phoenix, AZ
04.2004 - 07.2012
  • Processed refunds and credits due to customers in a timely manner.
  • Handled customer transactions with accuracy and efficiency.
  • Participated in inventory counts as required by management team.
  • Performed daily deposits into bank accounts as per store policy.
  • Responsible for handling large sums of money safely at all times.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.

Education

High School Diploma -

Carl Hayden High School
Phoenix, AZ
05-1996

Skills

  • Staff Management
  • Customer Service Management
  • Multitasking and Prioritizing

Certification

Pharmacy Technician Trainee Relief Certificate

Arizona State board of pharmacy

license # TR03196

expires:03/31/2027

Languages

Spanish
Limited

References

References available upon request.

Timeline

Supervisor/Manager

Walgreens
10.2022 - Current

BAKER

Sams Club
03.2017 - 05.2022

Supervisor/Manager

Kmart, Sears Holding
04.2004 - 07.2012

High School Diploma -

Carl Hayden High School

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Cindy Garcia