Cindy Gilmore
North Augusta,SC
Summary
Highly communicative Payroll Specialist bringing 5 years of experience in payroll, benefits, and HR operations, including leaves, 401k, union and tax laws. Proven history of achievement coupled with outstanding work ethic, commitment, and loyalty. Strong track record of collaborative teamwork, training, and communication.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Payroll Specialist
RICH PRODUCTS CORPORATION
10.2021 - Current
- Processed and maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Facilitated smooth onboarding of new hires by efficiently entering relevant data into the payroll system.
- Enhanced the efficiency of the payroll department by cross-training team members in various functions.
- Assisted associates, managers, and plant leadership with inquiries regarding compensation, benefits, and other related issues, providing clear and concise communication.
- Maintained company compliance with local, state, and federal laws and tax laws, in addition to established union organizational standards.
- Processed and maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
PAYROLL SPECIALIST II
ADP
04.2019 - 10.2019
- Handle requests from employees and clients to process bi-weekly, weekly, and semi-monthly payroll
- Use Vantage, Enterprise V5/V6, and related advanced tools to smoothly process payroll for 15,000+ global employees
- Track changing state and federal payroll regulations to keep operations legally compliant
- Conduct investigations and research to answer questions and respond to both internal and external requests
- Research tax issues to understand related laws and outcomes to ensure correct updates are made as needed
ADMINISTRATIVE SPECIALIST II
Aiken Technical College
06.2018 - 04.2019
- Served as a responsive and accurate initial point of contact for the department in person, by phone, and electronically
- Developed, maintained, and provided ISM-related orientations and training for all new faculty, staff, and students
- Provided information security training to all College employees to ensure compliance with regulatory requirements
- Improved office policies continuously and enforced rules to meet administrative objectives
- Resolved issues with office equipment and software to help staff and educators stay productive and on-task
BUSINESS OFFICE/BOOKSTORE COORDINATOR
Georgia Military College
09.2016 - 06.2018
- Manage a staff of employees, FWS and Student Ambassadors and responsible for periodic evaluations, hiring, training, and professional development
- Order new textbooks, merchandise, and materials as needed and maintain all inventory, reporting quarterly to ensure tracking and minimize shortages, staying within yearly budget set by school and state of Georgia.
- Responsible for all Student Accounts Receivable (Student AR) - including processing payments, setting up payment arrangements, managing debt, and the overall collections process
- Answer questions and help students with any issues regarding their account balance and payment options
- Created and executed a plan to reduce overall debt, helping students and GMC as a whole by saving over $100,000 in one fiscal year
RECEPTIONIST
Georgia Military College
10.2014 - 08.2016
- Serve as main point of contact for all incoming calls and visitors
- Assist students with initial admissions questions and procedures
- Utilize student management software and databases to track new and current students
- Manage campus parking passes and student identification badge distribution
- Assist with campus special events, such as orientation and graduation
BOOKSTORE CLERK
Georgia Military College
01.2012 - 10.2014
- Managed and balanced cash drawer daily
- Communicated with students and employees to explain various processes, answer questions, and resolve issues
- Maintained student records, including incoming and outgoing books on student accounts
- Assisted with purchasing, merchandising, and sales.
- Increased customer satisfaction by providing personalized assistance and book recommendations.
- Improved store efficiency with thorough quarterly inventory management and timely restocking of shelves.
Education
Political Science -
Williams Baptist University
Walnut Ridge, ARAssociate of Arts - Human Resources Management
Trident Technical College
Charleston, SC06.2025
Skills
- Payroll and benefit administration
- Proficient in ADP Payroll products including etime and TLM
- New Hire Processing and Employee Relations
- HR Processes, including HRIS expertise
- Tax Compliance
- Multi-state Payroll
- Analytical Thinking
- Continuous Improvement
Certification
Fundamental Payroll Certification - December 2019
Timeline
Payroll Specialist
RICH PRODUCTS CORPORATION
10.2021 - Current
PAYROLL SPECIALIST II
ADP
04.2019 - 10.2019
ADMINISTRATIVE SPECIALIST II
Aiken Technical College
06.2018 - 04.2019
BUSINESS OFFICE/BOOKSTORE COORDINATOR
Georgia Military College
09.2016 - 06.2018
RECEPTIONIST
Georgia Military College
10.2014 - 08.2016
BOOKSTORE CLERK
Georgia Military College
01.2012 - 10.2014
Political Science -
Williams Baptist University
Associate of Arts - Human Resources Management
Trident Technical College
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