Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Additional Information - Qualifications
Timeline
Generic

Cindy Golden

Winchester,CA

Summary

Service professional with a strong commitment to delivering exceptional customer service. Proven expertise in communications within the hospitality and insurance sectors, enhancing client satisfaction and engagement. Demonstrated ability to resolve issues efficiently and foster positive relationships.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Banquet Server, Bartender

Pechanga Resort and Casino
07.2022 - Current

Established service protocols and coordinated various functions and events.
Anticipated guest needs to enhance overall dining experience.
Buss and manicure tables during events to maintain efficiency and cleanliness.
Prepare for upcoming events and assist banquet team as needed.

Independent Health and Life Insurance Broker

AFLAC/United Health/AETNA/Anthem Blue Cross
Riverside, CA
06.2010 - Current
  • Prospected and recruited new clients, increasing account base and enhancing service reach.
  • Processed and filed insurance claims, ensuring timely resolution and client satisfaction.
  • Enrolled clients in health, life, and Medicare plans to meet their insurance needs.
  • Collaborated with multiple carriers to provide tailored individual and group insurance plans for clients.

Lead Bartender/Server

Del Mar Country Club
Rancho Santa Fe, CA
01.2022 - 06.2022
  • Work as a Bartender and Server, setting up bar and servicing members and guests.
  • Have food handlers and Alcohol certificate.
  • Set up and work Banquets.
  • I have over 20 years experience in hospitality industry.
  • Front and back of house with fine dining experience.

Race Director

Susan G. Komen
Temecula, CA
04.2011 - 04.2014
  • Race Chair 2012, 2013, 2014.
  • Coordinated race events with participation of 14,000 runners and walkers, ensuring smooth operations and volunteer engagement.
  • Delivered public speeches to promote events, enhancing community awareness through diverse media channels.
  • Collaborated with sponsors, vendors, and community members to strengthen partnerships and support for race initiatives.
  • On the Board of Directors as Secretary, Advocate and Raise funds for Breast Cancer Research.

Education

Bachelor of Science - Human Services

University of Phoenix
Tempe, AZ
06-2006

Some College (No Degree) - Communications

Arizona State University
Tempe, AZ

Skills

  • Food and beverage service
  • Mixology techniques
  • Event execution
  • Event planning
  • Cash handling
  • Customer management
  • Customer service orientation
  • Team collaboration
  • Conflict resolution
  • Presentation and public speaking

Certification

  • California Insurance Producer License
  • ABC Bartender License
  • Life & Health Insurance License
  • Food Handler Certification

Personal Information

Event and Insurance Specialist

Additional Information - Qualifications

  • Media relations training
  • Client relations
  • Customer advocate
  • Print and electronic media
  • Deadline-driven
  • Self-motivated
  • Compelling public speaker
  • In-depth knowledge of markets and relationships
  • Exceptional writing skills
  • Skilled negotiator
  • Event planning
  • Excellent communication skills
  • Microsoft Office Suite
  • Natural leader
  • Constant Contact
  • Organized
  • Skilled multi-tasker
  • Thrives under pressure
  • Focused and driven
  • Sales presentations
  • Dedicated team player
  • Positive attitude

Timeline

Banquet Server, Bartender

Pechanga Resort and Casino
07.2022 - Current

Lead Bartender/Server

Del Mar Country Club
01.2022 - 06.2022

Race Director

Susan G. Komen
04.2011 - 04.2014

Independent Health and Life Insurance Broker

AFLAC/United Health/AETNA/Anthem Blue Cross
06.2010 - Current

Bachelor of Science - Human Services

University of Phoenix

Some College (No Degree) - Communications

Arizona State University
Cindy Golden