CINDY GONZALES
406 Poplar ST Warren,PA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Food Safety Supervisor
Naturipe Foods
Toughkenamon, Pennsylvania
07.2022 - 09.2022
- Identified potential sources of contamination or cross-contamination within the facility and implemented preventive measures accordingly.
- Managed pest control programs including monitoring traps and documenting findings.
- Performed internal audits to ensure that all processes were being followed correctly.
- Performed daily temperature checks of freezers and refrigerators and documented results.
- Trained staff on proper hygiene, sanitation, and food handling protocols.
- Provided guidance to management on areas needing improvement with regard to food safety requirements.
- Organized training sessions for staff members regarding safe food handling practices.
- Ensured compliance with food safety regulations and standards.
- Created SOP's for cleaning and sanitizing surfaces as well as storing and preparing foods safely.
- Investigated complaints related to food safety issues and took corrective action when necessary.
- Communicated any nonconformities promptly to management and documented corrective actions taken.
- Monitored the use of personal protective equipment by employees.
- Conducted company-wide trainings in safety procedures, delivering tailored documentation for future reference and review.
- Analyzed samples from production batches and conducted microorganism testing when needed.
- Reviewed HACCP plans and monitored implementation to verify that they are functioning according to plan.
- Maintained detailed records of all inspections, tests, investigations, and other activities related to food safety.
- Developed and implemented food safety policies, procedures, and best practices in accordance with local laws.
- Tested food and beverage products to assess chemical properties and evaluate compliance with both production standards and federal requirements.
- Maintained compliance with standards by keeping documents, policies, and records current and accurate.
- Reported non-conforming results and trends to supervisor for corrective action
Housekeeping
Cambridge Retirement Living
Warren, PA
10.2022 - 10.2023
- Ensured that all health standards were met during cleaning operations.
- Reported any maintenance issues or damage to supervisors immediately.
- Sanitized all areas of the building lobby and restrooms.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Inspected residents rooms after cleaning to ensure they were presentable.
- Observed proper use of chemicals when cleaning various surfaces.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Stocked amenities such as soap, shampoo and toilet paper in residents rooms.
- Responded to requests from residents regarding housekeeping needs.
- Maintained and organized cleaning supplies stock.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Used cleaning chemicals following proper guidelines.
- Emptied wastebaskets in residents rooms to reduce spread of germs and enhance freshness.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Prepared rooms for meetings and arranged decorations and furniture for social or business functions.
- Communicated with maintenance team on damages to repair.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Cleaned building floors by sweeping, mopping and scrubbing.
- Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
- Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
- Swept and damp-mopped private stairways and hallways.
- Cleaned rugs and upholstery using vacuums and fabric shampoo when necessary.
- Maintained well-stocked and well-organized service cart to support efficient and timely cleaning services.
Housekeeping Supervisor
Cambridge Retirement Living
Warren, New Castle, Beaver, Larksville, Ebensburg, Pennsylvania
10.2023 - 06.2024
- Responded promptly to maintenance requests from staff members.
- Conducted regular inspections of all residents rooms, hallways, lobbies, restrooms, elevators, stairwells, laundry facilities and other common areas.
- Developed training programs for existing housekeepers on topics such as proper sanitation techniques or emergency procedures.
- Created and implemented daily cleaning schedules for staff members.
- Supervised and trained staff in housekeeping operations, ensuring adherence to standards of cleanliness.
- Ensured that all safety protocols were followed by staff when using equipment such as vacuums or chemicals.
- Investigated residents complaints regarding housekeeping services and took appropriate action to resolve them.
- Implemented cost-saving measures to reduce operational costs without compromising quality standards.
- Performed periodic deep cleaning tasks in order to maintain high hygiene standards.
- Analyzed data collected from surveys or reports in order to identify areas needing improvement in terms of cleanliness or service delivery.
- Established effective communication between team members in order to foster a positive work environment.
- Provided feedback on employee performance, identifying areas of improvement while recognizing successes.
- Resolved conflicts among staff members efficiently while maintaining professionalism at all times.
- Inspected residents rooms and public areas to ensure they met established cleanliness standards.
- Enforced rules and regulations set forth by management regarding health, safety and security policies.
- Stocked room attendant carts with supplies to keep carts organized and clean.
- Submitted repair requests to maintenance team to reduce operating costs and improve energy-saving strategy.
- Supervised and supported housekeeping personnel to maximize quality of service and performance.
- Created business documentation to coordinate housekeeping needs.
- Practiced safe work habits and wore protective safety equipment.
Education
University Santo Toribio De Mogrovejo
Peru12-2008
Skills
- Cleaning procedures
- Chemical Handling
- Communication abilities
- HACCP Knowledge
- Food Safety Training
- Teamwork orientation
- Professionalism
- Adaptability
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Housekeeping Supervisor
Cambridge Retirement Living
10.2023 - 06.2024
Housekeeping
Cambridge Retirement Living
10.2022 - 10.2023
Food Safety Supervisor
Naturipe Foods
07.2022 - 09.2022
University Santo Toribio De Mogrovejo
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