Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

CINDY GORMAN

Gallup,NM

Summary

Detail-oriented Office Manager with over 25 years of experience in office administration, customer communication, and financial record-keeping. Adept at managing day-to-day operations in fast-paced environments, while ensuring organizational efficiency. Proven track record in managing invoicing, accounts receivable, and staff coordination.

Overview

26
26
years of professional experience

Work History

Office Manager

A 1 Towing Service
Gallup, New Mexico
04.1999 - Current
  • Managed day-to-day office operations for a high-volume towing service, ensuring efficient scheduling and dispatching of vehicles.
  • Coordinated communication between drivers, clients, and management, streamlining service requests and reducing response times.
  • Oversaw financial operations, including invoicing, payments, and accounts payable and receivable, ensuring timely collections and accurate records.
  • Implemented and maintained an organized filing system for client documentation, records, correspondence and other documentation.
  • Ensured compliance with safety regulations and industry standards, leading to a reduction in regulatory violations.
  • Administered office inventory management, overseeing supply orders and maintaining adequate stock levels
  • Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
  • Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
  • Created and maintained Excel spreadsheets to track invoicing, billing, and fuel logs, improving reporting accuracy and transparency.

Education

Some College (No Degree) - General Education

University of Phoenix
Tempe, AZ

High School Diploma -

Gallup High School
Gallup, NM
05-1988

Obtained - 2015. Exp. 08/2027

Notary Public Certification
New Mexico Secretary Of State

Obtained - 2020. Exp 07/2026

Mobile Notary Signing Agent
National Notary Association

Skills

  • Office Administration & Document Management
  • Invoice Processing & Accounts Receivable
  • Customer Communication & Client Coordination
  • Staff Management & Scheduling
  • Data Entry & Reporting
  • Financial Record Keeping & Bookkeeping
  • Managing Accounts Payable & Receivable
  • Filing Gross Receipts & Fuel Taxes
  • File Management (Physical & Digital)
  • Time Management & Task Prioritization
  • Microsoft Office Suite (Excel, Word, Outlook)
  • Spreadsheet Creation & Maintenance
  • Obtain & Maintain Permits and Registrations
  • Obtain Titles For Unretrieved Vehicles
  • File Monthly, Quarterly & Annual Reports
  • File Background Checks On All Employees

References

References available upon request.

Timeline

Office Manager

A 1 Towing Service
04.1999 - Current

Some College (No Degree) - General Education

University of Phoenix

High School Diploma -

Gallup High School

Obtained - 2015. Exp. 08/2027

Notary Public Certification

Obtained - 2020. Exp 07/2026

Mobile Notary Signing Agent

Similar Profiles

CREATE PROFILE