Hardworking employee enthusiastic about learning about Child Development field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
38
38
years of professional experience
Work History
Independent Facilitator
F.C Joyce Elementary
01.2022 - 06.2024
Provided individual behavior intervention and medical support to student in a classroom setting,
Assisted teacher with instruction and classroom management.
Monitored student behavior and documented information to be send to behavior specialist.
Worked with student to build on skill and learn new ones.
Fostered an inclusive learning environment by addressing diverse needs and adapting facilitation techniques as needed.
Sales Representative
Greentec Auto
08.2014 - 11.2022
Achieved monthly sales goals by promoting product benefits and follow up for new clients.
Retained excellent client satisfaction ratings through outstanding service delivery.
Trained and mentored new sales representatives.
Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
Organized sales paperwork, presented proposals and finalized contracts.
Surpassed sales objectives several consecutive years by cultivating productive client partnerships.
Front Desk Receptionist
Jewel Restoration
03.2014 - 06.2014
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
Monitored office supplies by checking inventory and placing orders.
Sales Representative Team Leader
Regal Marketing
02.2014 - 05.2014
Developed and delivered engaging sales presentations to convey product benefits.
Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
Achieved monthly sales goals by promoting product benefits and enrolling new clients.
Financial Aid Specialist
MTI College
04.2006 - 02.2014
Provided financial aid counseling to enrolled and prospective students.
Reviewed initial financial aid applications for accuracy and compliance with reporting standards.
Accepted and processed account payments.
Designed financial aid reward packages, aligning contents with individuals' monetary and logistical needs.
Authored presentations and documentation for distribution to current and prospective students.
Presented financial aid workshops to help groups of students and parents navigate process.
Handled customer complaints with relative ease by conducting research, listening carefully and taking appropriate action.
Monitored pipelines to track and log status of loans.
Compiled closing packages for drafting and presentation accuracy.
Waitress
Marie Callenders Restaurant
01.1992 - 05.2006
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Used cash registers and credit card machines to cash out customers.
Kept server areas clean and stocked to increase efficiency while working tables.
Greeted new customers, discussed specials and took drink orders.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Checked identification for minimum age for sale of alcoholic beverages.
Upsold drink specialty items, wine selections and desserts to increase overall sales and exceed targets.
Waitress
Golden Corral Buffet And Grill
03.1986 - 05.2006
Used cash registers and credit card machines to cash out customers.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Bussed and reset tables to keep dining room and work areas clean.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Stayed up-to-date on menu changes to help customers make food choices.
Inspected dishes and utensils for cleanliness.
Education
Business Diploma - Business
MTI College
Sacramento, CA
03.2004
High School Diploma -
Nevada Union High School
Grass Valley, CA
06.1985
Skills
Consultative Selling Techniques
Persuasive Techniques
New Business Opportunities
Consultative Sales Strategies
Consulting with Customers
Sales Generation
Commission Sales
Quote Information
Excellent Customer Service with profound patients
Advocacy
Active Listening
Timeline
Independent Facilitator
F.C Joyce Elementary
01.2022 - 06.2024
Sales Representative
Greentec Auto
08.2014 - 11.2022
Front Desk Receptionist
Jewel Restoration
03.2014 - 06.2014
Sales Representative Team Leader
Regal Marketing
02.2014 - 05.2014
Financial Aid Specialist
MTI College
04.2006 - 02.2014
Waitress
Marie Callenders Restaurant
01.1992 - 05.2006
Waitress
Golden Corral Buffet And Grill
03.1986 - 05.2006
Business Diploma - Business
MTI College
High School Diploma -
Nevada Union High School
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