Cindy Guillen
Santa Ana,CA
Summary
Hard-working individual with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
11
11
years of professional experience
Work History
After-School Site Coordinator
Santa Ana Unified School District
09.2019 - Current
- Provided training, guidance and ongoing support to program staff.
- Created and organized program schedule to include academic, recreation, and enrichment activities.
- Managed day-to-day operations of expanded learning program.
- Invested in staff professional development by conducting classroom observations, assessing needs, engaging in coaching conversations and referring staff to training sessions.
- Maintained confidentiality of records by using appropriate data security methods.
- Connected and frequently communicated with students and parents regarding programs, policies, and individual needs.
Cashier
Glute Camp & Fitness
06.2024 - Current
- Greeted guests entering gymnasium and responded promptly to guests needs.
- Addressed guests needs and made product recommendations to increase sales.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Retail Sales Associate Cashier
Disney Store
11.2017 - 06.2021
- Helped customers complete purchases, locate items, and join reward programs.
- Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Assisted customers by answering questions and fulfilling requests.
- Used POS system to enter orders, process payments and issue receipts.
- Performed cash, card, and check transactions to complete customer purchases.
- Processed refunds and exchanges in accordance with company policy.
- Passionate about learning and committed to continual improvement.
Retail Sales Associate Cashier
Footlocker Retail
03.2014 - 06.2018
- Helped customers complete purchases, locate items, and join reward programs.
- Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Assisted customers by answering questions and fulfilling requests.
- Handled cash with high accuracy and took care to check bills for fraud.
- Used POS system to enter orders, process payments and issue receipts.
- Performed cash, card, and check transactions to complete customer purchases.
- Processed refunds and exchanges in accordance with company policy.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Education
High School Diploma -
Segerstrom High School
Santa Ana, CA06-2017
Some College (No Degree) -
Santa Ana College
Santa Ana, CASkills
- Written and verbal communication
- Team collaboration
- Point-of-sale system operation
- Customer service excellence
- Multitasking and organization
- Time management skills
- Daily reporting
- Leadership and supervision
- Inventory management
- Relationship building and rapport
- Problem-solving
- Typing 57 wpm
Languages
Spanish
Native or Bilingual
Timeline
Cashier
Glute Camp & Fitness
06.2024 - Current
After-School Site Coordinator
Santa Ana Unified School District
09.2019 - Current
Retail Sales Associate Cashier
Disney Store
11.2017 - 06.2021
Retail Sales Associate Cashier
Footlocker Retail
03.2014 - 06.2018
High School Diploma -
Segerstrom High School
Some College (No Degree) -
Santa Ana College
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