Cindy Han
Centreville,VA
Summary
Organized Human Resources Coordinator with 2 years of experience managing complex HR operations at every level. Thoughtful facilitator of individual HR team requirements, identifying needs and devising strategies for thoughtful integration of new policies and procedures. Objective navigator of interpersonal conflict with creativity in reaching mutual agreements.
Overview
8
8
years of professional experience
Work History
Human Resource Associate
Silent Falcon UAS
06.2022 - 07.2024
- Spearheaded the development of standardized templates for recruiting, onboarding, offboarding, benefits, and payrolls, streamlining HR processes and ensuring consistency in documentation
- Collaborated with hiring managers to identify staffing needs and crafted compelling job descriptions to attract top talent
- Managed end-to-end recruitment process, from sourcing candidates to conducting interviews and coordinating offers, resulting in a 20% decrease in time-to-fill for critical positions
- Orchestrated a seamless onboarding process for new hires, creating engaging materials and conducting orientation sessions to ensure a smooth transition into the company culture
- Administered benefits enrollment and ensured accurate payroll processing, maintaining compliance with company policies and regulatory requirements
- Demonstrated exceptional organizational skills in overseeing offboarding, including exit interviews and retrieving company assets
Manager/Head Receptionist
Vidal Sassoon
12.2016 - 09.2022
- Proficiently utilized Boulevard point-of-sale software to oversee and optimize salon operations, resulting in efficient appointment scheduling and seamless payment processing for 40-80 clients daily
- Conducted comprehensive 2-week training sessions for 1-3 new receptionists, facilitating seamless integration into the salon team and ensuring consistent service standards
- Initiated and led weekly management meetings and monthly reception meetings with the management team, fostering a collaborative environment to optimize salon activities, enhance customer satisfaction, and promptly resolve booking conflicts
- Trained and onboarded new receptionists, contributing to their effective integration and immediate contribution to the team
Education
B.Sc. - Business, Management
George Mason University
12.2025
Associate of Science - Business Administration And Management
Northern VA Community College
12.2020
Skills
- Performance Management
- Recruitment Planning
- Recruitment
- Candidate Sourcing
- Pre-Employment Screening
- Employee Onboarding
- Recruitment and Selection
- Employee Retention
- Organizational Development
- Exit Interviews
- Compensation and Benefits
Timeline
Human Resource Associate
Silent Falcon UAS
06.2022 - 07.2024
Manager/Head Receptionist
Vidal Sassoon
12.2016 - 09.2022
B.Sc. - Business, Management
George Mason University
Associate of Science - Business Administration And Management
Northern VA Community College
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