Proven to excel in high-pressure environments, demonstrated through a track record of enhancing patient satisfaction at Val Verde Regional Medical Center. Adept at fostering teamwork and collaboration, my background showcases a blend of exceptional customer service and organizational skills. Achieved significant improvements in efficiency and client care by leveraging problem-solving abilities and a friendly, positive attitude. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
Work History
K.F.C / KPB
Jesus Garica
Del Rio, TX
06.2023 - 05.2024
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Passionate about learning and committed to continual improvement.
Cashier
5 Points Market
Del Rio, TX
02.2022 - 02.2023
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Helped customers complete purchases, locate items, and join reward programs.
Restocked and organized merchandise in front lanes.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Stocked, tagged and displayed merchandise as required.
V.I.P Complete Pet Care
Kiersten Prado
Del Rio, TX
01.2020 - 04.2022
Administered medications according to veterinarian instructions, ensuring optimal pet health outcomes.
Consistently exceeded client expectations by going above and beyond in providing exceptional care for their pets while under my supervision.
Supported veterinary staff during examinations and procedures, contributing to seamless pet healthcare services.
Developed positive relationships with clients through clear communication and demonstrating genuine care for their pets.
Provided exceptional customer service with prompt responses to inquiries and addressing concerns related to pet care.
Contributed to team success with effective collaboration in daily tasks such as feeding, walking, and cleaning duties.
Fed and watered animals to provide necessary nutrients and keep pets healthy.
Cleaned animal enclosures maintain clean living spaces for pets and prevent spread of disease.
Administered medications to animals in treatment and documented changes in condition.
Laborer
Backer Marathon
Del Rio, TX
02.2019 - 11.2019
Understood and followed verbal and written instructions to complete work correctly.
Worked alongside team to accomplish work goals according to schedule.
Loaded, unloaded, and moved material to and from storage and production areas.
Maintained organized and clean work areas at all times on job sites.
Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
Improved worksite efficiency by maintaining clean and organized work areas.
Prepared job sites by removing debris and setting up materials and tools.
Maintained high-quality workmanship through attention to detail and adherence to industry standards.
Utilized construction tools and machinery to effectively complete job site projects.
Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
Used measuring tools such as gauges and tape measure to identify conforming parts during production.
Upheld company reputation for quality workmanship through dedication to best practices within the laborer role.
C.N.A
Val Verde Regional Medical Center
Del Rio, TX
04.2004 - 11.2011
Assisted patients with daily living activities, promoting independence and dignity.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Enhanced patient satisfaction by providing compassionate and attentive care.
Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
Ensured prompt response to call lights, addressing patient needs in a timely manner.
Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Provided emotional support for patients during challenging times, fostering a positive healing environment.
Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.