Summary
Overview
Work History
Education
Skills
Timeline
Generic

CINDY HARRISON

Portage

Summary

Accomplished and results-oriented individual with expert proficiency in case management and customer service. Track record of achievement, including meeting deadlines, leading projects, and problem solving; with the proven ability to deliver results in high-pressure situations. Skilled in formulating plans, organizing resources, and working with internal departments and external agencies to exceed organizational goals.

Overview

9
9
years of professional experience

Work History

Human Resources Coordinator

Adient
06.2022 - Current
  • Maintain human resources information system and keep employee files up to date and accurate.
  • Support HR functions with emphasis on record keeping, data entry, and general HR tasks.
  • Conduct new employee onboarding and conduct orientation.
  • Complete background and reference checks to facilitate hiring and onboarding of employees.
  • Assist with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview processes, and drafting offer letters.
  • Explain employee compensation, benefits, schedules, working conditions, and promotion opportunities.
  • Handle employee inquiries and complaints regarding policy and benefits issues.
  • Manage benefits administration, ensuring timely enrollment, and accurate recordkeeping.
  • Audit, verify, and adjust time and attendance records.
  • Support managers in addressing employee concerns; fostering positive workplace relationships.
  • Organize employee engagement events.
  • Plan projects as needed.

Administrative Assistant III

Homer Stryker Western Michigan School Of Medicine
03.2022 - 06.2022
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Retrieve, sort, and distribute mail daily.
  • Schedule meetings upon request, develop meeting agendas, attend meetings, and prepare and distribute meeting minutes.
  • Support event planning for department.
  • Responsible for departmental communications.
  • Support and assist with department interview and orientation process for new Residents; including scheduling of interviews, and creating specific orientation materials.
  • Organize and maintain required forms, training requirements, and records for the department.
  • Assist with maintaining portal pages, department documents, and updating digital signage.
  • Organize and maintain department files electronically and by paper.

Administrative Support

Parker Hannifin
05.2021 - 03.2022
  • Review sales orders and, when necessary, inform and advice customers of order changes.
  • Process sales orders.
  • Manage phone and email correspondence and handle incoming and outgoing mail and faxes.
  • Manage filing system, enter data, and complete other clerical tasks.
  • Manage and update tracking spreadsheets.
  • Build and maintain excellent customer relationships through timely response to inquiries.
  • Answer multi-line phone system and transfer callers to appropriate department or staff member.

Children’s Protective Services Investigator

State Of Michigan
03.2016 - 12.2020
  • Maintained caseloads of both at risk youth and disadvantaged families.
  • Interviewed clients to determine which service(s) would best address any needs.
  • Completed safety, risk, family, and children’s assessments.
  • Completed investigation dispositions and case service plans in a timely manner.
  • Completed written petitions, court reports, case plans, social work contacts, and other legal documents.
  • Established and maintained positive rapport with law enforcement, court officials, and community service agencies.
  • Testified in family court on a regular basis.

Education

Master of Science - Human Resources Management

Southern New Hampshire University
Hooksett, NH
05.2022

Bachelor of Science - General Psychology

Western Michigan University
Kalamazoo, MI
04.2014

Associates - Liberal Arts

Schoolcraft College
Livonia, MI
12.2011

Skills

  • Desire to learn and be trained
  • Detail oriented
  • Task oriented
  • Excellent written and verbal communication skills
  • Strong Microsoft Office skills, including Microsoft Word, PowerPoint, and Outlook
  • Strong problem-solving skills
  • Proficient at multi-tasking
  • Ability to handle multiple tasks and deadlines
  • Ability to work as a team member as well as independently
  • Ability to professionally and properly handle complaints and resolve grievances and conflicts

Timeline

Human Resources Coordinator

Adient
06.2022 - Current

Administrative Assistant III

Homer Stryker Western Michigan School Of Medicine
03.2022 - 06.2022

Administrative Support

Parker Hannifin
05.2021 - 03.2022

Children’s Protective Services Investigator

State Of Michigan
03.2016 - 12.2020

Master of Science - Human Resources Management

Southern New Hampshire University

Bachelor of Science - General Psychology

Western Michigan University

Associates - Liberal Arts

Schoolcraft College

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CINDY HARRISON