Cindy Harvey
Paralegal
Summary
Highly organized and detail oriented professional offering over 25 years of experience in various customer service and business support roles as well as supply specialist with United States Army. I am dedicated and focused; able to prioritize and complete multiple tasks and follow through to achieve project goals. I work well under pressure and I am highly motivated to succeed, with excellent organizational skills, dependable and a proven team player. I am an independent, self-motivated professional eager to learn seeking an opportunity to be part of your team.
Overview
13
13
years of post-secondary education
25
25
years of professional experience
Work History
Paralegal
Shell Oil Company
Houston , TX
2017.01 - Current
- Developed relationships among lawyers to facilitate knowledge-sharing and expertise.
- Developed and promoted firm online systems and liaised with users to gather feedback.
- Contributed to, maintained and updated online data repositories for accessibility and to reflect firm standards.
- Mitigated legal team's workload by reviewing and evaluating legal documents, including discovery materials and contracts.
- Drafted correspondence and documentation and disseminated materials to appropriate parties.
- Researched applicable laws and regulations and delivered analysis and assessments to attorneys.
- Collected, drafted and maintained resources to provide comprehensive materials accessible to all firm lawyers.
- Aided legal crews by researching records and documents for case details.
Executive Assistant
Shell Exploration And Production
Houston , TX
2014.04 - 2016.12
- Prepared documents, reports and presentations for executives and board members using advanced software proficiencies.
- Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
- Managed administrative functions, including complex calendar management with focus on proper allocation of executive availability.
- Distributed company-wide announcements, booked conference rooms and coordinated catering for annual staff development forum.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Screened calls and emails and initiated actions to respond or direct messages for executive.
- Updated executives on changing business needs by thoroughly documenting internal meetings.
Executive Assistant
Apache Corporation
Houston , TX
2011.12 - 2013.10
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
- Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
- Managed administrative functions, including complex calendar management with focus on proper allocation of executive availability.
- Used SAP to produce monthly invoices submittal, reports and other deliverables.
- Created expense reports, budgets and filing systems, and follow though on AFE's capital expenses.
Paralegal / Office Manager
Kenda Capital
Houston , TX
2007.03 - 2011.11
- Sourced vendors for special project needs and negotiated contracts.
- Managed office operations while scheduling appointments for department managers.
- Compared vendor prices and negotiated for optimal savings.
- Coordinated special projects and managed schedules.
- Maintained computer and physical filing systems.
- Assist in-house counsel with agreements & drafting of documents/Paralegal support as needed.
- Provide customer service support for Portfolio of companies
Administrative Supervisor
City Of Houston
Houston , TX
2006.01 - 2007.02
- Prepared detailed documents and reports in adherence administrative processes.
- Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
- Established and developed highly efficient and dependable administrative team by delivering ongoing coaching and motivation and fostering career advancement.
- Coordinated special projects and managed schedules.
- Maintained computer and physical filing systems.
- Optimized organizational systems for invoice payment collections, AP/AR, deposits and recordkeeping.
- Initiated timely project management within budget constraints for multi-faceted problems concerning executive leaders.
Office Manager / EA to CEO
Direct Energy
Houston , TX
2001.10 - 2005.06
- Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
- Developed standard operating procedures for all administrative employees.
- Aggregated and analyzed data related to administrative costs to prepare budgets for corporate-level management.
- Coordinated special projects and managed schedules.
- Maintained computer and physical filing systems.
- Sourced vendors for special project needs and negotiated contracts.
- Optimized organizational systems for coding and processing invoice payment.
- Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
Executive Assistant
Intergen Energy
Houston , TX
2001.01 - 2001.10
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
- Prepared documents, reports and presentations for executives and board members using advanced software proficiencies.
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
- Managed administrative functions, including complex calendar management with focus on proper allocation of executive availability.
- Screened calls and emails and initiated actions to respond or direct messages.
- Supported logistics for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance.
- Created PowerPoint presentations for business development purposes.
Trust Administrator
Carriage Services
Houston , TX
1999.08 - 2000.03
- Completed all paperwork, recognizing any discrepancies and addressing them in a timely fashion.
- Maintained financial accounts by processing customer adjustments.
- Handled customer calls, retrieving customer data, presenting relevant product information and cancelling services.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and effective solutions.
- Offered internal and external customers first-rate customer service to maximize satisfaction and business success.
- Fielded customer questions regarding reimbursement of claims in accordance with company policy.
- Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.
- Investigated and resolved accounting, service and delivery concerns.
Sr. Administrative Assistant / Bookkeeper
Nautronix
Houston , TX
1998.08 - 1999.08
- Coordinated travel arrangements by booking airfare, hotel and ground transportation.
- Arranged rapid office equipment repair and maintenance with vendors.
- Created detailed expense reports and requests for capital expenditures.
- Processed invoices and expenses using QuickBooks to facilitate on-time payment.
- Supported logistics for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance.
- Scheduled office meetings and client appointments for staff teams.
- Monitored, verified and approved invoices and reviewed balances using financial software to assess balance sheet for variances.
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
Supply Specialist
United States Army
El Paso , TX
1992.01 - 1996.03
- Monitored inventory demand and material assets to reduce product variability.
- Maintained audit trails to achieve compliance with performance requirements.
- Supported all military and civilian customers through engagement, technical assistance and Battalion supply inventory.
- Analyzed equipment needs of assigned unit to procure required inventory of items such as expandable supply and equipment.
- Closely monitored material readiness of high-priority units.
- Kept accurate records on funds allocated to Battalion.
- Briefed Battalion commander and delivered timely budget communications to promote property acquisition, accountability and compliance.
- Managed staff of 4 employees for oversight of procurement and supply management.
Education
Paralegal Certificate -
Rice University
Houston, TXBBA - Business Administration
LeTourneau University
Houston, TX 2000.08 - 2008.12
Supply Specialist - Supply
United States Army Training
Fort Jackson, SC 1992.01 - 1996.03
Skills
Proficient in MS Office
Timeline
Paralegal
Shell Oil Company
2017.01 - Current
Executive Assistant
Shell Exploration And Production
2014.04 - 2016.12
Executive Assistant
Apache Corporation
2011.12 - 2013.10
Paralegal / Office Manager
Kenda Capital
2007.03 - 2011.11
Administrative Supervisor
City Of Houston
2006.01 - 2007.02
Office Manager / EA to CEO
Direct Energy
2001.10 - 2005.06
Executive Assistant
Intergen Energy
2001.01 - 2001.10
BBA - Business Administration
LeTourneau University
2000.08 - 2008.12
Trust Administrator
Carriage Services
1999.08 - 2000.03
Sr. Administrative Assistant / Bookkeeper
Nautronix
1998.08 - 1999.08
Supply Specialist
United States Army
1992.01 - 1996.03
Supply Specialist - Supply
United States Army Training
1992.01 - 1996.03
Paralegal Certificate -
Rice University
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