Cindy Herrera
Miami,FL
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Accounts Receivable position. Ready to help team achieve company goals. Skilled professional with experience in collections, customer service and data entry. Exceptional interpersonal and problem-solving skills. Effectively mediates customer disputes and collects payment in timely manner. Competent Accounts Receivable Specialist bringing 4 years of experience handling accounts receivable functions. Exemplary skill in resolving billing disputes, providing excellent customer service and applying payments. Recognized for effective leadership with consistent achievement of objectives. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Account Executive - Receivables
Bulk Express Transport Inc
08.2018 - Current
- Checked vendor invoices, general ledger and important agency accounts.
- Verified, allocated and posted all payments and details of business transaction to accounts.
- Receiving and organizing and coding incoming mail.
- Collect money and provide receipts, Answer multi Line phones.
- Maintained records by imaging invoices, debits, and credits.
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Completed data entry tasks with accuracy and efficiency.
- Collected, compiled and analyzed data to prepare customer invoices per contractual requirements.
Front Desk Agent
The Setai Miami Beach
08.2012 - 07.2018
- Answered customer telephone calls promptly and appropriately handled needs.
- Issued room keys to guests upon check-in and answered questions regarding proper use.
- Responded swiftly to room requests and other inquiries made via establishment website, email, or phone.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout.
Education
No Degree - Real Estate
Gold Coast Schools
07.2019
No Degree - Civil Engineering
Universidad Javeriana
Cali, Colombia01.2012
Skills
- Accounts receivable professional
- Complex problem solving
- Strong communication skills
- Excellent research skills
- Detail oriented
- Microsoft Word, Excel, PowerPoint
- Professional demeanor
- Account Monitoring
- Payment Processing
- Cash Application
- reconciliate payments
- Invoice Processing
Accomplishments
Customer Service
- Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.
Client Interface
- Managed accounting close, accounts payable, and financial reporting for multiple clients.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Account Executive - Receivables
Bulk Express Transport Inc
08.2018 - Current
Front Desk Agent
The Setai Miami Beach
08.2012 - 07.2018
No Degree - Real Estate
Gold Coast Schools
No Degree - Civil Engineering
Universidad Javeriana
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