CINDY HETZEL
Hillsborough,NJ
Summary
Talented and dedicated Retail Representative with extensive experience in the high-end fashion industry. Proven track record of achieving exceptional sales results, maintaining excellent client relations, and contributing to successful charity events. Adept at learning product lines quickly and connecting with customers. Friendly, reliable, and highly motivated.
Overview
25
25
years of professional experience
Work History
Fashion Model
New York Models
01.2000 - Current
- Modeled for renowned designers including Vera Wang, Derek Lam, Carolina Herrera, J Mendel, Boliogli, Etro, Chanel, and Van Cleef and Arpels
- Established strong client relationships and provided exceptional client service
- Participated in charity events.
Account Manager
US Legal Support - Litigation Resource Services
09.2016 - 08.2017
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Maintained current knowledge of evolving changes in marketplace.
- Built diverse and consistent sales portfolio.
Customer Sales Representative
Starr Events
08.2013 - 12.2015
- Educated customers on promotional options, sales policies and methods for obtaining desired results from company offerings.
- Described product highlights and benefits to help guide purchasing decisions.
- Assisted call-in customers with questions and orders.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Client Relations and Booking Coordinator
Pier 59 studios
01.2011 - 01.2012
- Managed client relations and bookings for fashion and entertainment clients/celebrities
- Ensured smooth operations during photoshoots and events.
Education
High School Dipolma -
Eisenhower HS
Shelby Twp, MI01.1990
Skills
- In-depth knowledge of high-end fashion and styling
- Exceptional leadership skills
- Highly organized and proactive with a strong work ethic
- Collaborative team player
- Excellent communication and listening skills
References
Marta Michaud, CEO | Manager, martamichaud@me.com
Timeline
Account Manager
US Legal Support - Litigation Resource Services
09.2016 - 08.2017
Customer Sales Representative
Starr Events
08.2013 - 12.2015
Client Relations and Booking Coordinator
Pier 59 studios
01.2011 - 01.2012
Fashion Model
New York Models
01.2000 - Current
High School Dipolma -
Eisenhower HS
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