Cindy Hoffman

Engaged members and policyholders from leading retired public employee associations nationwide.
Facilitated phone presentations on product details and guided enrollment processes.
Conducted in-person meetings with clients to assess needs and recommend suitable policies.
Analyzed client risk profiles to ensure alignment with recommended coverage options.

• Wrote and recorded original music in alignment with brand identity and creative goals.
• Developed melodies and harmonies using music theory principles.
• Performed up to 10 times per year at festivals and events such as Charity Events etc..
• Developed music for licensing with television, radio, film and commercial customers.
• Memorized musical selections, routines and cues while singing acapella with accompaniments.
• Sang solos and duets for up to 1000 audience members.
• Entertained guests while simultaneously arranging and improvising popular music based on audience reactions.
• Completed tour performing in 20 cities during 2018 and previous years.
• Recorded and produced 2 solo and ensemble albums.

Consistently sold wireless products and services, leading to recognition for highest overall sales.
Analyzed industry trends to ensure competitive offerings in cellular networking and internet industries.
Developed strong customer relationships, facilitating continuous access to new products and services.
Earned numerous employee awards for outstanding contributions to sales growth.

Maintained contact with customers and employees to ensure delivery of quality service.

Conducted performance evaluations of team associates, fostering improvement and engagement.

Recognized high-performing employees for significant contributions in sales and operations.

Developed programs to enhance associate performance and encourage active participation.

Ensured accurate pricing of products and services offered by the branch.

Determined and developed annual budget for daily operational expenses of the branch.

Executed various business management tasks as needed to support operations.

Providing, establishment personnel assistance in identifying, evaluating, and resolving human relations and work performance problems within

establishment to facilitate communication and improve employee human relations skills and work performance;

Evaluate human relations and work related problems and meets with supervisors and managers to determine effective remediation techniques,, such as job skill training or personal intervention, to resolve human relations issues among personnel.