PROFESSIONAL SUMMARY
Overview
Work History
Education
Skills
Certification
RECOGNITION
Timeline

Cindy Holt

Merck & Co., Inc.
Lewes,DE
1
Certification
36
years of professional experience

Senior pharmaceutical supply chain leader with extensive experience in global clinical supply, compliance, logistics, project management, organizational change management, and SAP implementations. Proven track record leading cross-functional initiatives, developing training and compliance programs, implementing process improvements, and managing audit and inspection program. Recognized for strong leadership, stakeholder engagement, organizational effectiveness, and continuous improvement across global operations.

Work History

Associate Director, GCS Project Management /Senior Compliance Associate

11 Years 4 Months
Merck & Co., Inc. | 05.2015 - 09.2026
  • Developed audit and inspection handbook to ensure consistent structured approach ensuring organizational compliance.
  • Led Change, Communication, and Training (CCT) activities supporting SAP implementation and organizational transformation initiatives.
  • Directed change impact assessments, training needs analyses, role mapping, and training deployment during major SAP go-live programs.
  • Supported multiple SAP enhancements and implementations including Quality Notifications and related business process initiatives.
  • Developed compliance and training SharePoint portals utilized across Global Clinical Supply organizations.
  • Created onboarding tools and supported enterprise new-hire integration programs.
  • Partnered with communication teams to improve engagement, collaboration, and knowledge management capabilities.

Associate Director, MRL Logistics, U.S. Research Global Clinical Supply

2 Years
Merck & Co., Inc. | 01.2012 - 01.2014
  • Directed research and clinical supply logistics operations supporting domestic and international clinical trials.
  • Implemented cost-reduction strategies through transportation optimization and enhanced cold-chain solutions.
  • Performed resource and capacity planning supporting expansion of packaging and warehouse operations.
  • Managed end-to-end clinical supply chain execution including shipping, customer communications, invoicing, and issue resolution.
  • Introduced web-based tools that improved operational efficiency and service delivery.

Manager, International Demand, North America Regional Planning

6 Years
Merck & Co., Inc. | 01.2005 - 01.2011
  • Managed international order-to-cash operations for global affiliates and third-party customers.
  • Served as Intercompany Order-to-Cash representative for COMET/SAP implementation programs supporting multiple global deployments.
  • Led business process design, testing, cutover planning, training, and hyper-care support activities.
  • Managed a team of international demand analysts supporting global regions and financial hubs.
  • Developed new business processes supporting complex physical and financial supply chains.

Manager, Trade Service, Global Logistics

1 Year
Merck & Co., Inc. | 01.2004 - 01.2005

Senior Logistics Analyst / Logistics Analyst

5 Years
Merck & Co., Inc. | 01.1999 - 01.2004

Quality Assurance Auditor

2 Years
Merck & Co., Inc. | 01.1997 - 01.1999

Senior Auditor / Quality Assurance

6 Years
Novartis / Ciba Geigy / RPR | 01.1991 - 01.1997

Education

Master of Science - Business Administration (Human Resource Training)

Temple University | Ambler, Pennsylvania | 01-1998

Bachelor of Science - Education, Summa Cum Laude

West Chester University of Pennsylvania | 01-1987

Skills

Supply Chain & Logistics Operations
Compliance & Quality Systems
Project & Program Management
Organizational Change Management
SAP Implementation & Process Stewardship
Training & Development Programs
Business Process Improvement
Global Clinical Supply Operations
Audit & Inspection Management
Team Leadership & Mentoring
SharePoint Design & Knowledge Management
SAP
Microsoft Office Suite
SharePoint
Microsoft Access
OneNote
Organizational Learning Systems
Knowledge Management Platforms

Certification

  • APICS Certification (listed in skills profile
  • Qualified Internal Auditor (listed in skills profile)

RECOGNITION

Divisional Award – SAP Implementation, Award of Excellence – Intercompany OTC Support, Letter of Recognition – Ukraine Vaccine Donation Project, UNICEF Launch Team Recognition

Timeline

Associate Director, GCS Project Management /Senior Compliance Associate

Merck & Co., Inc.
05.2015 - 09.2026Read More

Associate Director, MRL Logistics, U.S. Research Global Clinical Supply

Merck & Co., Inc.
01.2012 - 01.2014Read More

Manager, International Demand, North America Regional Planning

Merck & Co., Inc.
01.2005 - 01.2011Read More

Manager, Trade Service, Global Logistics

Merck & Co., Inc.
01.2004 - 01.2005Read More

Senior Logistics Analyst / Logistics Analyst

Merck & Co., Inc.
01.1999 - 01.2004Read More

Quality Assurance Auditor

Merck & Co., Inc.
01.1997 - 01.1999Read More

Senior Auditor / Quality Assurance

Novartis / Ciba Geigy / RPR
01.1991 - 01.1997Read More

West Chester University of Pennsylvania

Bachelor of Science from Education, Summa Cum Laude
Read More

Temple University

Master of Science from Business Administration (Human Resource Training)
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Cindy Holt