Prepared meeting agendas and materials to ensure productive discussions during board meetings or executive sessions.
Provided exceptional customer service when interacting with clients or vendors on behalf of the executive team.
Served as a liaison between the executive office and human resources department to streamline employee-related matters resolution process.
Organized high-level events, ensuring seamless execution and positive attendee experiences.
Enhanced executive productivity by managing complex schedules and coordinating travel arrangements.
Facilitated effective communication between executives and their direct reports through timely correspondence management.
Oversaw personal and professional calendars and coordinated appointments for future events.
Used discretion when handling confidential information.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Kept detailed track of household and maintenance inventory and schedules.
Maintained appropriate filing of personal and professional documentation.
Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
Displayed absolute discretion at handling confidential information.
Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
Answered high volume of phone calls and email inquiries.
Volunteered to help with special projects of varying degrees of complexity.
Filed paperwork and organized computer-based information.
Took notes and dictation at meetings.
Coordinated events and worked on ad hoc projects.
Senior Executive Assistant
Michael Waltrip Racing, LLC
01.2006 - 01.2012
Personal Assistant to Owner/Chief Executive Officer and Vice President/Chief Operating Officer, Executive Assistant to Vice President/Chief Marketing Officer and Vice President/Director of Competition
Field all appearance requests for Owner/Driver, Michael Waltrip
Company liaison for multiple media groups, including: SPEED, HBO, Showtime, History Channel, Hyperion Books, and Brillstein Entertainment
Point of contact for several CEOs and high-ranking executives for Fortune 500 companies, including: Toyota, Burger King, NAPA Auto Parts, Dominos, Aaron's, TUMS, Oakley, BOOST Mobile, and UPS
Developed a comprehensive daily/weekly schedule for Owner and Executive Staff including coordinating meetings, scheduling appointments and events, compiling agendas, preparing and delivering confidential materials and general administration both at MWR headquarters and NASCAR tracks
Maintain and organize CEO, COO and other MWR Executive Staff member's daily Outlook calendars
Develop comprehensive Organizational charts for COO utilized companywide by all internal staff
Coordinate complex domestic and international travel arrangements for owner(s) and all senior staff
Manage monthly expense reports for staff of five executives, and entrusted to effectively control the storage of confidential information in relation to contracts and personnel files
Corporate liaison for weekly credentials through NASCAR with extensive experience with all year round entrant packages and credentialing for all competition divisions within the series
Collaboratively work with the Marketing and Sponsor Services Departments
Coordinator for special projects (Annual Company Holiday Party/Annual Fan Fest)
Event planning experience including support for large meetings, off-sites and team motivational events
Corporate Travel Manager
American Express
01.1997 - 01.2003
Manage all aspects of business travel for corporate clients including logistical support and event coordination
Provide confidential emergency travel arrangements for corporations within our client base
Airport Sales Agent
Continental Airlines
01.1993 - 01.1997
Perform a wide variety of customer service duties including but not limited to:
Sales, customer service, and accounting
Consumer Affairs and public relations
Ground handling including cargo loading and aircraft movement
Assistant Property Manager at Cirrus Apartments - Inland Real Estate Group LLCAssistant Property Manager at Cirrus Apartments - Inland Real Estate Group LLC