Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cindy Jameson

Kyle,TX

Summary

Dynamic professional with extensive experience at Lowe's, excelling in customer service and cash handling. Proven track record of enhancing customer satisfaction and implementing effective loss prevention strategies. Strong work ethic and integrity, complemented by excellent time management skills, driving sales and fostering repeat business through relationship building.

Overview

20
20
years of professional experience

Work History

Cashier/Cash Office Clerk

Lowe's
04.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Built relationships with customers to encourage repeat business.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Addressed customer needs and made product recommendations to increase sales.
  • Implemented loss prevention strategies, reducing instances of theft at checkout.
  • Increased sales of promotional items by informing customers about current offers.

Department Manager

Wal-Mart Supercenter
04.2005 - 02.2022
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
  • Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.
  • Implemented cross-training initiatives for employees, increasing overall departmental knowledge and versatility.
  • Increased customer satisfaction with proactive issue resolution strategies.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.

Education

GED -

Austin Community College
Austin, TX

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Cleaning and sanitizing

Timeline

Cashier/Cash Office Clerk

Lowe's
04.2024 - Current

Department Manager

Wal-Mart Supercenter
04.2005 - 02.2022

GED -

Austin Community College