Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cindy Kebreau

Brooklyn

Summary

Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.

Overview

15
15
years of professional experience

Work History

Key Holder Supervisor

T-mobile
12.2019 - Current
  • Recommended products to customers, enhancing engagement and brand loyalty.
  • Analyzed customer needs and interests, determining appropriate products.
  • Engaged in sales call activities to prospective customers, exploring and presenting solutions.
  • Used solution selling skills and sales knowledge to prospect new business and close sales.
  • Met/exceeded sales objectives through customer growth, supporting company and store revenue goals.
  • Trusted to assume managerial responsibilities in the event of management absentees.
  • Responsible for opening and closing of store when Store Manager or Assistant Manager is not present.
  • Contributed to Team Member development plans in support of sales skills development.
  • Addressed and resolved client or customer inquiries to foster superior standards of service.
  • Coach and Trained Team Members for sales success.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Streamlined inventory management processes for increased efficiency and reduced stock discrepancies.
  • Monitored sales trends closely to identify opportunities for growth or areas requiring improvement in product offerings or merchandising strategies.
  • Collaborated with management to develop innovative marketing campaigns that drove foot traffic and boosted sales.
  • Reviewed employee performance regularly, offering constructive feedback and coaching for improvement as needed.
  • Developed strong relationships with vendors, negotiating favorable terms for pricing or delivery options whenever possible.
  • Assisted with the development and execution of employee training programs, contributing to a knowledgeable, empowered team focused on driving store success.
  • Trained and supervised new employees to apply best practices in customer service and store operations.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
  • Trained and mentored new employees.
  • Managed daily store operations, including opening and closing procedures, cash handling, and staff scheduling.
  • Completed store opening and closing procedures.
  • Counted out cash drawers and balanced totals.

Owner and Founder

CMK MGMT GROUP LLC
04.2016 - 11.2019
  • Directed and coordinated activities of businesses or departments concerned with production, pricing, sales, or distribution of products.
  • Reviewed financial statements, sales or activity reports, and other performance data to measure productivity.
  • Established and implemented departmental policies, goals, objectives and procedures in conjunction with board members, organization officials and staff members.
  • Managed movement of goods into and out of production facilities to ensure efficiency, effectiveness and sustainability of operations.
  • Set prices and credit terms for goods and services, based on forecasts of customer demand.
  • Hired skilled personnel to handle challenges and obligations of business.
  • Defined strategy and trained staff to manage day-to-day business operations.
  • Established and monitored KPIs to optimize company performance.
  • Developed print advertising, social media campaigns, and networking events to deliver messages to target audience.
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Expanded product offerings by researching market trends and identifying potential growth opportunities.

District Account Manager

UPS Freight Forwarding
12.2010 - 04.2016
  • Advanced knowledge of customer business models and operating structures Applied supply chain and logistics knowledge of the flow of materials, information, and finances involved in manufacturing and distributing products.
  • Achieved core knowledge of individual business sectors and of freight structure in operations to resolve problems, make decisions and achieve business objectives.
  • Assessed and identified business needs and conducted customer analysis to determine customer requirements and constraints, determine the impact of products/services on customers, and identify which logistics products, services and features to promote to current/potential customers.
  • Build business partnerships and developed key customer relationships to maximize account profitability.
  • Conducted competitive analysis of competitor's offerings and strategies, and maintained awareness of competitive environment Created and developed strategies for effectively managing accounts.
  • Consistently Surpassed annual sales quotas by 50%.
  • Managed a portfolio of 3500 accounts totaling $2,000,000 in sales.
  • Established clear communication channels between departments, ensuring seamless collaboration in meeting client expectations.
  • Analyzed market trends to identify new business opportunities and expand the company''s reach within the district territory.
  • Developed comprehensive account reviews, identifying trends and areas for improvement or potential growth initiatives.

Education

MBA - Business Administration

Keller Graduate School of Management
New York, NY
03.2008

Skills

  • P&L Management
  • Special Assignments
  • Business Acumen
  • Verbal and Written Communication
  • Staff Training
  • Employee Coaching and Motivation
  • Adaptable and Flexible
  • Critical Thinking
  • Staff Management
  • Team Leadership
  • Cultural Sensitivity
  • Positive and Constructive Feedback
  • Business Development
  • Project planning and development
  • Project scheduling
  • Strategic planning
  • Project estimation and bidding
  • Coaching and mentoring
  • Cost control
  • Client relations
  • Customer relations

Timeline

Key Holder Supervisor

T-mobile
12.2019 - Current

Owner and Founder

CMK MGMT GROUP LLC
04.2016 - 11.2019

District Account Manager

UPS Freight Forwarding
12.2010 - 04.2016

MBA - Business Administration

Keller Graduate School of Management

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