Cindy Kortier
Riverview,USA
Summary
To obtain a position where my experience in various business markets will be utilized by a company that encourages growth and advancement.
Overview
17
17
years of professional experience
Work History
Respite Care Provider
Procare Unlimited
05.2023 - Current
- Provided primary caretaker of an autistic child a well needed break.
- Developed strong rapport with patients, fostering trust and open communication while providing respite care services.
Construction Coordinator
T-Mobile
09.2021 - 01.2023
- Process and submit Purchase orders for: Steel, Pre-Construction labor and Site Acquisition
- Report creation in excel.
- Communicate with vendors for correct pricing of material.
- Oversee Project Managers job site folders for correct documents.
- Efficient with T-Mobile software: Ariba, Scopeworker, Magentabuilt and Slack
- Managed commercial construction projects by working effectively with general contractors, subcontractors, engineers and architects.
- Assist Project Managers and Vendors to problem solve and update on projects.
- Attend daily meetings with Project Managers and Vendors
- Consulted with Project Managers to define objectives and develop scopes.
- Supervised day-to-day activities of 10-person team of contractors to promote productivity and efficient use of resources, maintaining on-time and under-budget project delivery.
Project Specialist
Roush Industries
03.2018 - 04.2020
- Pricing material for various projects, through various vendors to establish best pricing.
- Create billing of material.
- Determine labor costs for projects.
- Purchasing material through e-Requisitions.
- Managed multiple projects simultaneously, ensuring timely completion and high-quality output.
- Established clear lines of communication between all parties involved in projects, preventing misunderstandings or miscommunications from jeopardizing outcomes.
- Improved project efficiency by streamlining communication and collaboration among team members.
Financial Services Administrative Assistant
Cousino Financial
01.2015 - 10.2017
- Maintained and oversaw President and Advisors calendars through Redtail CRM.
- Prepare instructional material for seminars.
- Process all incoming and outgoing mail.
- Coordinate office activities, luncheons and client appreciation events.
- Research and/or data collection when needed.
- Maintaining a high level of discretion while handling client’s personal information.
- Travel arrangements.
- Organizing office bills, paying when due.
- Created a welcoming office environment by maintaining clean, organized spaces for staff use.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw and Monitored inventory levels of office supplies, placing orders when necessary to prevent stock shortages.
- Developed strong relationships with clients through exceptional customer service and timely responses to inquiries.
- Maintained strict confidentiality of sensitive information, upholding the highest standards of professionalism at all times.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Coordinated webinars, conference calls and meetings, resulting in seamless execution and positive attendee experiences.
- Resolved financial discrepancies and customer billing issues with timely attention.
- Organized and updated databases, records and other information resources.
Case Analyst
New York Life Insurance Company
01.2008 - 10.2014
- Oversaw agent’s life applications for completeness and accuracy. Verifying compliance with state regulations.
- Assisting and training agents in completing life insurance applications and necessary documents needed.
- Agent performance reporting.
- Maintained high level of client confidentiality, following strict guidelines, and recommendations.
- Managed complex caseloads effectively by multitasking and maintaining strong attention to detail.
- Processed, input, and followed up on life applications and all needed requirements.
- Processed and issued agents monthly commission checks
- Billed and paid cases, processed declines, gave temporary coverage expiration.
- Operate multi-line phone system and managed approximately 60 incoming calls, emails and faxes per day.
- Ordered office supplies and maintained office equipment.
- Recorded, regulated and issued agent ledger charges.
Education
No Degree - Operational Management
Southern New Hampshire University
New HampshireSkills
- Research
- Negotiation
- Leadership
- Customer service
- Microsoft Office
- Time management
- Office Management
- Interviewing
- Budgeting
- Account Management
- Team Player
- Integrity
- Conflict Resolution
- Written and verbal communication skills
- Critical thinking
Timeline
Respite Care Provider
Procare Unlimited
05.2023 - Current
Construction Coordinator
T-Mobile
09.2021 - 01.2023
Project Specialist
Roush Industries
03.2018 - 04.2020
Financial Services Administrative Assistant
Cousino Financial
01.2015 - 10.2017
Case Analyst
New York Life Insurance Company
01.2008 - 10.2014
No Degree - Operational Management
Southern New Hampshire University
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