Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative
Cindy  Larsen

Cindy Larsen

Preston ,ID

Summary

I am retired just work at the bar for something to do. Looking for work from home. I have a lot of customer experience. In high school I worked in a call center on inbound calls. At levlor I also dealt with customer complaints or issues. When I worked as a driver at UPS I dealt with customers every day. I am willing to learn anything that is thrown at me, and I’m a very fast learner. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

36
36
years of professional experience

Work History

Bartender

The Owl
05.2022 - Current
  • Kept bar presentable and well-stocked to meet customer needs.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Set up bar for operation, obtained cash bank and stocked service bar.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
  • Polished glassware, bussed tables and removed debris to keep customer areas clean.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Assisted servers with specialty drinks orders by preparing on-demand items without delay.
  • Set up glassware, liquor and other necessary supplies for special events.
  • Operated efficiently in high-volume setting to prepare and serve more than Number drinks per hour.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
  • Managed cash and bar revenue during special promotions or sporting events.
  • Upsold daily specials and beverage promotions to exceed daily sales goals.
  • Trained Number new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
  • Managed accurate register and produced daily sales reports backing up inventory usage numbers.
  • Consulted with managers to organize special events and promotions.
  • Decreased waste, following strict recipes and drink measurement protocol.
  • Conducted regular inventories of bar and drink supplies to keep stock on hand and avoid expensive rush orders.
  • Recruited and trained new bartenders and barbacks and scouted and auditioned performers for various special events.
  • Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls.
  • Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
  • Improved and applied social media marketing strategies to increase patronage.

Nail Technician

Self-employeed
01.2000 - 09.2021
  • Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
  • Prepared nail beds and cuticles, shaped nails and applied polish for over Number daily customers.
  • Responded to customer requests and concerns about gel application and nail art designs.
  • Completed consultations with spa guests to determine nail care needs.
  • Maintained master appointment calendar covering all customer visits, employee schedules and special events.
  • Frequently restocked Number workstations and organized and stocked product sales shelves.
  • Implemented deals for specialty services such as acrylic nails to increase revenue by Number%.
  • Provided training and mentoring to new staff to maximize performance.
  • Designed individualized care programs for Number repeat customers.
  • Cleaned and sanitized tools and equipment before each client.
  • Treated, prepared and maintained clients' nails on both hands and feet.
  • Shaped and smoothed nails and extensions using tools such as files and rotary abrasive wheels.
  • Grew repeat client base by Number% through effective marketing and customer service.
  • Recorded weekly supply and inventory needs and made regular orders worth $Amount.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.

Driver

UPS
01.1993 - 01.2000
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Planned and adjusted optimal routes based on traffic and weather conditions.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Upheld high standards of professionalism and discretion when working with high-value clients.
  • Checked in with dispatch service and updated with current location.
  • Obtained customer signatures to complete and process paperwork.
  • Kept management looped in on daily activities by updating logs with information such as mileage, gas use and special incidents.
  • Worked directly with customers to assess damage and incompleteness of orders.
  • Generated consistent referrals and repeat business by providing friendly and fast service.

Forklift Loader Operator

Kimberly-Clark
01.1989 - 01.1993
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Unloaded materials and goods at designated locations for best project availability.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Removed orders from storage, wrapped and staged for shipments.
  • Coordinated with other lift truck drivers and production personnel to process orders efficiently.
  • Maneuvered forklift safely in congested and confined areas using Skill and Technique.
  • Received cargo by lifting and moving it using hand trucks and pallet jacks.
  • Packed items into appropriate containers for shipment.
  • Communicated with floor managers to determine merchandise placement.
  • Changed out forklift batteries and connected batteries to battery charger.
  • Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
  • Boosted team performance by moving materials with forklifts, cranes and other equipment.
  • Manually counted Number of picked and packaged orders for any loss.
  • Inspected equipment for defects and performed repairs or maintenance tasks.
  • Verified functionality of forklifts through performance of preventive maintenance and effective troubleshooting of malfunctions.
  • Monitored area for pedestrian and vehicular traffic while operating various types of equipment.
  • Operated all loaders, Type and Type equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Monitored production schedule to keep proper amount of inventory on hand.
  • Updated daily logs with production data such as weights, destinations and delivery times to keep management current on team activities.
  • Coordinated team member movements based on current needs, avoiding safety concerns or delays.
  • Removed debris and waste materials from machinery to reduce possibility of clogs and malfunctions.
  • Prevented waste when transferring materials between transport containers and processing equipment.
  • Maneuvered swivel-hooks, hoists and elevating platforms to move materials.
  • Completed inventory cycle counts and documented all information in Type reports to give to Job Title.
  • Troubleshot and diagnosed mechanical issues, completed basic repairs and conducted preventive maintenance actions to keep equipment functional.
  • Used equipment such as Type and Type to process excess materials and support recycling efforts.
  • Updated Software tracking systems to document movements and determine proper area for storage.

Data Entry Specialist

Levlor Blinds
07.1987 - 01.1989
  • Compiled data and reviewed information for accuracy prior to input.
  • Completed data entry tasks with accuracy and efficiency.
  • Entered numerical data into databases with speed and accuracy using 10-key pad.
  • Managed workflow scheduling, data entry and accuracy verification for large data projects.
  • Identified data entry errors and reported to necessary departments.
  • Reviewed and updated client correspondence files and database information to maintain accurate records.
  • Corrected data entry errors to prevent later issues such as duplication or data degradation.
  • Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
  • Organized, sorted and checked input data against original documents.
  • Reviewed completed work for compliance with regulations.
  • Verified accuracy of data before transcribing.
  • Located and corrected data entry errors and reported to management.
  • Supported multiple departments with special projects.
  • Sorted documents and maintained organized filing process.

Education

Roy High School
Roy, UT
06.1984

Skills

  • Sales Proficiency
  • Creative Solutions
  • Inventory Control
  • Improvement Plans
  • Personnel Scheduling
  • Sanitize Tools
  • Services Promotion
  • Company Guidelines
  • Client Services Quality Control
  • Operational Efficiency
  • Industry Trends
  • Appointment Management
  • Information Updates
  • Clean Equipment
  • Sanitation Procedures
  • Marketing Initiatives
  • Problem-Solving Skills
  • Cuticle Care
  • Facility Supervision
  • Time Management
  • Relaxation Techniques
  • Salon Services Explanation
  • Gel Tips Application
  • Client Requirements
  • Infection Control
  • Customer Service
  • Schedule Maintenance
  • Nail Preparation
  • Coordinate Appointments
  • Social Media Platforms
  • Organize Supplies
  • Client Checkout
  • Nail Treatments
  • Product Upselling
  • Treatment Application
  • Tool and Surface Sanitation
  • Operations Leadership
  • Hand and Foot Massage
  • Nail Applications and Fills
  • Product Knowledge
  • Cash Register Operations
  • Client Needs Assessment
  • Shape Nails
  • Coaching and Training
  • Front Desk Management
  • Polish Application
  • Alcohol Ordering
  • Food Preparation and Safety
  • Patron Experiences
  • Responsible Serving
  • Food Delivery and Service
  • Complex Problem-Solving
  • Private Events and Catering
  • Guest Satisfaction
  • Patron Rapport
  • Excellent Judgment
  • Ordering Procedures
  • Making Change
  • Storage Processes
  • Safe Serving Knowledge
  • Teamwork and Professionalism
  • Anticipating Guest Needs
  • Cash Handling and Management
  • Energetic and Outgoing
  • Good Conversationalist
  • Health Code Compliance
  • Maintaining a Clean Bar
  • Ordering Bar Supplies
  • Hospitality Service Expertise
  • Liquor Law Compliance
  • Identification Verification
  • Wine and Beer Recommendations
  • ABC Regulations
  • Ability to Lift 30 Pounds
  • Preparing Garnishes
  • Reconciling Cash Drawers
  • Age Identification and Compliance
  • Team Training
  • Suggestive Selling
  • Responsible Alcohol Service
  • Staff Management
  • Engaging Customers
  • Cash Register Operation
  • Attending Multiple Customers
  • Hospitality and Accommodation
  • Performance Improvement
  • Handling Difficult Customers
  • Safe Food Handling Procedures
  • Crowd Control and Security
  • Supply and Inventory Maintenance
  • Stamina and Endurance
  • Clear and Effective Communication
  • High-Volume Environments

Timeline

Bartender

The Owl
05.2022 - Current

Nail Technician

Self-employeed
01.2000 - 09.2021

Driver

UPS
01.1993 - 01.2000

Forklift Loader Operator

Kimberly-Clark
01.1989 - 01.1993

Data Entry Specialist

Levlor Blinds
07.1987 - 01.1989

Roy High School
Cindy Larsen