Cindy Lassiter
Boyd,TX
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level Project Management position. I am highly committed to building customer relationships and able to handle multiple projects simultaneously with a high degree of accuracy and a positive attitude. Always willing to take on added responsibilities to secure that team goals are met.
Overview
23
23
years of professional experience
Work History
Office/Project Manager
Home Front Renovations
09.2019 - Current
- Maintained all aspects of daily office procedures: filing, phones, office supplies, maintained multiple schedules and set appointments
- Responsible for onboarding new hires, interviewing, benefits and training
- Lead management: processing, tracking and maintaining through Buildertrend
- Bookkeeping: AR, AP and reconciliations of 4 sets of books all through Quickbooks online
- Tenant Management for single family, multifamily and airbnb's properties: leasing, maintenance and repairs, make-readies and maintaining financial records
- Investment Property Management: assisted in purchasing and selling, procurement of documents, assisted with renovations and coordination of subcontractors
- Created, maintained and updated filing systems for paper and electronic documents.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Coordinated special projects and managed schedules.
- Controlled finances to lower costs and keep business operating within budget.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Managed office operations while scheduling appointments for department managers.
Legal Assistant
Rubin & Associates Inc.
08.2011 - 04.2015
- Extremely self motivated, highly organized and can handle and prioritize a heavy workload and undertake expanded responsibilities
- Responsible for conducting interviews, monitoring schedules, deadlines and preparing reports
- Prepared and drafted correspondence and legal forms to maintain smooth communications.
- Filed court documents and legal pleadings with court clerk on behalf of attorneys.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Worked alongside attorneys, administrative assistants, and fellow legal assistants on complex cases and legal processes.
- Responded to client inquiries to provide accurate legal advice and offer assistance.
- Revised and finalized letters, briefs, and memos.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Generated leads to meet and exceed revenue goals by identifying new clients.
- Interviewed clients to obtain information relevant to cases.
- Produced legal documents such as briefs, pleadings and appeals.
- Contacted clients to schedule appointments and discuss progress of cases.
- Communicated pertinent information to clients via phone, email, and mail.
- Negotiated settlements and mediated disputes to create mutually beneficial solutions and maintain positive relationships.
- Completed electronic filings, initiated billing statements, and managed firm administrative matters.
Contract Administrator
Sabre Corporation
12.2005 - 03.2007
- Contract administration, change orders, project scheduling, invoicing and job costing reports
- Coordination of work and materials from subcontractors and vendors
- Responsible for close out documents
- Liaison between customer and manufacturer, maintained a working relationship and handled all customer service issues during install.
- Monitored incoming contracts and service agreements for correct pricing and information.
- Adhered to legal and contractual requirements for compliant contract processes.
- Organized and updated databases, records and other information resources.
- Cultivated strong relationships with vendors and partners supporting administrative operations.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Negotiated and executed contracts on behalf of department.
- Facilitated communication between involved parties to enable timely contract sign-off.
- Drafted, reviewed and revised contracts for accuracy and completeness.
Project Manager
Brandt Engineering Inc
10.2000 - 03.2004
- Prepared Sub scopes, Change Orders, Submittals, RFI's and Closeout documents
- Coordinated project meetings and customer relations on a project-by-project basis
- Managed Job Cost Reports on labor, materials, equipment and vendors.
- Supervision - Assigned work, Managed progress and Insured schedule deadlines
- Maintained a professional relationship with customers and handled all communication during the project.
- Monitored project performance to identify areas of improvement and make adjustments.
- Met project deadlines without sacrificing build quality or workplace safety.
- Provided detailed project status updates to stakeholders and executive management.
- Coordinated material procurement and required services for projects within budget requirements.
- Prepared and submitted project invoices for review and approval.
- Monitored project progress, identified risks and took corrective action as needed.
- Maintained open communication by presenting regular updates on project status to customers.
- Analyzed project performance data to identify areas of improvement.
- Sourced, vetted and managed vendors needed to accomplish project goals.
Education
Associate of Applied Science - Paralegal Studies
Tarrant County College
Fort Worth, TX05.2015
Skills
- Analytical skills (5 years)
- Contract management (2 year)
- Customer relations (10 years)
- Organization Skills (10 years)
- Creative Problem Solving
- Time Management
- Critical Thinking
- Office Management (3 years)
- QuickBooks (3 years)
- Administrative Experience (10 years)
- Project Management (5 years)
- Account Management (5 years)
- Procurement (5 years)
- Bookkeeping (3 years)
- Customer service (10 years)
- Construction (8 years)
- General Ledger Accounting
- Communication skills
- Organizational Skills
- Excellent Multi-Tasking Ability
- Contract Administration
- Workforce Management
- Budget Administration
- Project Management
- Customer Relations
- Scheduling and Calendar Management
- Verbal and Written Communication
Assessments
- Spreadsheets with Microsoft Excel, Proficient, 02/2022, Knowledge of various Microsoft Excel features, functions, and formulas
- Attention to detail, Proficient, 03/2022, Identifying differences in materials, following instructions, and detecting details among distracting information
- Project timeline management, Proficient, 02/2022, Prioritizing and allocating time to effectively achieve project deliverables
- Legal skills, Proficient, 03/2022, Supporting legal procedures, preparing documents, doing research, and collecting client information in a legal setting
Timeline
Office/Project Manager
Home Front Renovations
09.2019 - Current
Legal Assistant
Rubin & Associates Inc.
08.2011 - 04.2015
Contract Administrator
Sabre Corporation
12.2005 - 03.2007
Project Manager
Brandt Engineering Inc
10.2000 - 03.2004
Associate of Applied Science - Paralegal Studies
Tarrant County College
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