Summary
Overview
Work History
Education
Skills
Areas Of Knowledge Experience
Career Development
References
Certification
References
Timeline
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Cindy Leach

Cindy Leach

Conroe,TX

Summary

I am new to the Adjuster business, but a know I will excel at this new endeavor. I am a highly motivated, qualified professional with a strong customer service background. I have completed the training and received my Texas Insurance Adjuster - All Lines License. I have also complete Xactmate level 1&2 training. I take pride in my expansive knowledge of construction and my outstanding organizational skills. I am devoted to giving every customer a positive and memorable experience. I believe my professionalism and comprehension of home construction; along with advanced training in customer service, will be a definite asset to your company.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Construction Manager

Dackler Construction
Houston, TX
01.2017 - Current
  • Customer service - Meet with homeowners to assist with design, material sales and construction planning.
  • Complete contract bidding and estimates
  • Roofing Sales
  • Coordinate with subcontractors; including scheduling, material deliveries and budget
  • Track materials, labor & management cost, review all invoicing.
  • Meet with insurance adjusters and homeowners when a claim has been filed.
  • Daily Customer Service to all clients/subcontractors.
  • Close attention to track budget, materials and hours worked.

Project Coordinator and Administrative Assistant

Coleto Fossil Fuels
Ingleside
01.2013 - 01.2017
  • Daily customer service, Interact with the owner to ensure they are apprised of all the upcoming schedules
  • Railroad commission reporting
  • Coordinate with contractors to ensure job completion; to include scheduling, review accounts payable and accounts receivable is stay within budget
  • Work closely with the admin staff to make sure the project stays on track with contract stipulations

Document Controller

Dept of Defense Contractor- U.S Navy
Corpus Christi
01.2001 - 01.2013
  • Strong customer service between US Navy and onsite contractor
  • Contractor site lead as onsite manager for all contractors,
  • Strong ordination and attention to detail
  • Prepare complex and detailed reports for executive management
  • Document control and contract management.

Education

Texas Department of Insurance

Adjuster - All Lines
Dallas, TX
05-2024

Associate of Science - Architecture

Del Mar College
Corpus Christi, TX

Some College (No Degree) - Star Customer Service

U.S. Navy
Corpus Christi, TX

Xactimate Level 1 & 2

Verisk

Skills

  • Construction knowledge
  • Advanced training in customer service
  • Contract estimating and bidding
  • Insurance claim assistance
  • Document control
  • Team Collaboration
  • Professionalism
  • Microsoft Office Suite
  • Xatimate Certified
  • Claims file management processes
  • Property Damage Assessment
  • Coverage Assessment
  • Decision-Making
  • Critical Thinking
  • Texas Claims Adjuster License
  • Organizational planning
  • Excellent Communication
  • Multitasking
  • Time Management
  • Customer service and support
  • Attention to Detail
  • Organizational Skills
  • Construction Management
  • Contract Negotiation
  • Damage Assessment
  • Property claims
  • Claims Processing

Areas Of Knowledge Experience

  • MS Office Professional
  • Customer Service
  • QuickBooks Software
  • Administrative Support
  • Event Planning
  • Time/Attendance Records
  • Organizational Planning
  • Outlook
  • HR Support

Career Development

  • Project Coordinator/Designer, Dackler Construction, Houston, TX, 2017, Present, One on one Customer service - Meet with homeowners to assist with design, material sales and construction planning., Roofing Sales (hail and wind damage), Coordinate with subcontractors to ensure job completion within set timeframe; including scheduling, material deliveries and budget are staying within contract limits., Assist with contract estimating and bidding., Work closely with the project manager to ensure the project stays within budget., Track materials management, labor/ management cost, review all invoicing to make sure they are coded to the appropriate job., Meet with insurance adjusters and homeowners when a claim has been filed., Daily Customer Service to all clients/subcontractors as needed, to ensure orders are delivered in accordance with their construction needs., Assist with employee training and event scheduling.
  • Project Coordinator and Administrative Assistant, Coleto Fossil Fuels, Ingleside, TX, 2013, 2017, Daily customer service, Interact with the owner to ensure they are apprised of all the upcoming schedules., Railroad commission reporting, Coordinate with contractors to ensure job completion; to include scheduling, review accounts payable and accounts receivable is stay within budget., Work closely with the admin staff to make sure the project stays on track with contract stipulations., Schedule materials and equipment as needed., Daily and weekly reports for PM
  • Document Controller, Dept of Defense Contractor - U.S Navy, Corpus Christi, TX, 2001, 2013, Strong customer service between US Navy and onsite contractor., Contractor site lead as onsite manager for all contractors, track attendance and follow the contract guidelines aboard Naval Air Station Corpus Christi, Prepare complex and detailed reports for executive management., Document control and contract management.

References

  • Margaret Meade, Sheriff Department, Office Manager, 361-437-9413
  • Mikel Peterson, Infrastructure Services, Division Manager, 512-745-4116
  • Richard Smith, Construction Manager, 832-492-4045

Certification

  • Texas Department of Insurance Adjuster License number: 3178453
  • Xactmate Leve/ 1 and 2 ( working on Level 3)
  • Star Customer Service Training

References

References available upon request.

Timeline

Construction Manager

Dackler Construction
01.2017 - Current

Project Coordinator and Administrative Assistant

Coleto Fossil Fuels
01.2013 - 01.2017

Document Controller

Dept of Defense Contractor- U.S Navy
01.2001 - 01.2013

Texas Department of Insurance

Adjuster - All Lines

Associate of Science - Architecture

Del Mar College

Some College (No Degree) - Star Customer Service

U.S. Navy

Xactimate Level 1 & 2

Verisk
Cindy Leach