CINDY LEE
Upland,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
19
19
years of professional experience
Work History
Volunteer
VIDA Animal Shelter
Rowland Heights, CA
03.2016 - Current
- Provided assistance to staff in the daily operations of the organization.
- Organized and maintained records of volunteer hours and donations.
- Assisted with fundraising efforts, including event planning and donor outreach.
- Conducted research on potential grant opportunities for the organization.
- Assisted with data entry projects to update organizational databases.
- Coordinated logistics for special events, such as conferences or workshops.
- Attended weekly meetings to discuss progress and future initiatives.
Piano Teacher
Self Employed Services
Upland, CA
03.2014 - 03.2015
- Provided individual and group piano lessons to students of all ages.
- Organized and implemented lesson plans according to student's needs, abilities, and interests.
- Demonstrated proper technique for playing the piano.
- Instructed students in sight reading, ear training, rhythm studies, improvisation, composition and arranging.
- Evaluated student performance during practice sessions and recitals to ensure progress is being made.
Customer Service Representative
Advanstar Communications
Santa Monica, CA
01.2012 - 12.2013
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
Administrative Assistant
Entertainment Partners
Burbank, CA
03.2007 - 03.2011
- Secretary to Chief Diretor of Information Technology
- Provided administrative support to the director of IT and department team, including scheduling meetings and managing calendars.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by director and management staff
- Provided secretarial and office management support while building cooperative working relationships.
Office Assistant
Craig Murray Producitons
Burbank, CA
09.2005 - 01.2006
- Greeted visitors, determined their needs and directed them to the appropriate personnel.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
- Coordinated travel arrangements for staff members, including making reservations for flights or hotels.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
Education
Bachelor of Science - Anthropology
Cal State Long Beach
Long Beach, CASkills
- BILINGUAL MANDARIN CHINESE
- Staff Support
- Member Assistance
- Customer Assistance
- Organizing Fundraising Activities
- Session Scheduling
- Office Assistance
- Volunteer Coordination
- Non-Profit Organization Funding
- Event Coordination
Timeline
Volunteer
VIDA Animal Shelter
03.2016 - Current
Piano Teacher
Self Employed Services
03.2014 - 03.2015
Customer Service Representative
Advanstar Communications
01.2012 - 12.2013
Administrative Assistant
Entertainment Partners
03.2007 - 03.2011
Office Assistant
Craig Murray Producitons
09.2005 - 01.2006
Bachelor of Science - Anthropology
Cal State Long Beach
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