Summary
Overview
Work History
Education
Skills
Timeline
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Cindy Leong

Salinas,CA

Summary

Reliable Notary Signing Agent known for high productivity and efficiency in task completion. adaptable office and administrative support, known for high productivity and efficient completion of tasks. Specialize in data entry, record management, and customer service, ensuring smooth operational flow. Excel in organization, time management, and communication, utilizing these skills to meet and exceed workplace demands.

Overview

12
12
years of professional experience

Work History

Public Notary

Self Employed Services
, CA
02.2021 - Current
  • Performed notarizations for loan documents, affidavits, and other legal documents.
  • Assisted clients with properly completing paperwork prior to notarization.
  • Verified client identity through government-issued identification cards.
  • Notarized documents, such as wills and trusts, to ensure authenticity of signatures.
  • Assisted in document preparation for customers needing notarization services.
  • Administered oaths and affirmations for affidavits and other notarial acts.

Customer Service Representative

Liberty Bank
Boulder Creek, CA
06.2016 - 09.2023
  • Maintained confidentiality of bank records, transactions and customer information.
  • Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
  • Verified customer signatures on documents and ensured accuracy of all paperwork before submitting for approval.
  • Performed cash handling duties including counting currency, coins and checks.
  • Followed strict compliance guidelines when completing financial transactions for customers.
  • Promoted facility security by monitoring customer behaviors and following established protocols to protect individuals and assets.

Department Supervisor

H&M Hennes & Mauritz
Monterey, CA
03.2013 - 06.2016
  • Monitored department operations to ensure productivity standards were met.
  • Oversaw the hiring process, including recruiting, interviewing, and onboarding new employees.
  • Maintained detailed and accurate accounting records by overseeing documentation of sales, purchases, and requisitions.
  • Modeled supportive leadership qualities, motivating staff to achieve department goals and promote staff participation and team building.
  • Enforced safety rules and other policies to protect employees and minimize company liability.
  • Monitored inventory levels, ensuring optimal stock and minimizing waste.

Sales Associate

H&M Hennes & Mauritz
Santana Row, CA
08.2012 - 02.2013
  • Provided accurate information about products, prices and services.
  • Processed transactions using a point-of-sale system.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Built relationships with customers to encourage repeat business.
  • Handled customer complaints in a professional manner.

Education

Bachelor of Arts - Feminist Studies And Minored in Education

UCSC
Santa Cruz, CA
06-2012

Skills

  • Document preparation
  • Identity verification
  • Legal terminology
  • Power of attorney
  • Documentation
  • Complaint resolution
  • Verbal and written communication
  • Typing proficiency
  • Problem-solving
  • Teller support
  • Deposit and withdrawal management
  • Policy enforcement
  • Leadership skills
  • Time management
  • Customer service
  • Interactive communication skills
  • Workflow optimization
  • Stock management
  • Multi-tasking mastery

Timeline

Public Notary

Self Employed Services
02.2021 - Current

Customer Service Representative

Liberty Bank
06.2016 - 09.2023

Department Supervisor

H&M Hennes & Mauritz
03.2013 - 06.2016

Sales Associate

H&M Hennes & Mauritz
08.2012 - 02.2013

Bachelor of Arts - Feminist Studies And Minored in Education

UCSC

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Cindy Leong